Questions & Answers

Q: QuestionCan you provide more information on the anti-tip bracket installation offered by Best Buy?

• A:Answer Best Buy offers anti-tip bracket installation service at no additional cost during appliance delivery. Customers can also call 1-888-BEST BUY (1-888-237-8289) for more information and to purchase the installation service. To ensure proper installation, customers can look behind the range with a flashlight to verify that the bracket is engaged in the rear top left corner of the range.

Q: QuestionCan you explain the difference between convection and traditional cooking methods in this oven?

• A:Answer Convection cooking utilizes a fan to circulate hot air throughout the oven, ensuring even heat distribution and faster cooking times. It is ideal for multi-rack baking and cooking larger loads. Traditional cooking, on the other hand, relies on natural airflow and is recommended for single-rack baking and dishes that require high temperatures.

Q: QuestionWhat are the dimensions of this gas range (height, width, and depth)?

• A:Answer The dimensions of the Viking Freestanding Double Oven Gas Convection Range are as follows: - Height: 36.875 inches - Width: 48 inches - Depth: 24 inches

Q: QuestionWhat is the total oven capacity of this Viking gas range?

• A:Answer The total oven capacity of the Viking gas range is 6.1 cubic feet. The lower oven has a capacity of 4 cubic feet, while the upper oven has a capacity of 2.1 cubic feet.

Q: QuestionDoes this range come with a power cord?

• A:Answer Yes, this Viking Freestanding Double Oven Gas Convection Range comes with a power cord. The "Power Cord Included" specification is listed as "true" in the provided context.

Q: QuestionCan you provide more details about the Gourmet-Glo infrared broiler?

• A:Answer The Gourmet-Glo infrared broiler is located at the top of the oven cavity and uses a metal screen heated by the broil burner to radiate heat. This allows for intense heat to sear delicate cuts of meat, providing a restaurant-like taste. Two halogen lights illuminate the oven cavity with reduced glare, enhancing visibility during the broiling process.

Q: QuestionCan you explain the SureSpark re-ignition system?

• A:Answer The SureSpark re-ignition system in the Viking Freestanding Double Oven Gas Convection Range automatically re-ignites the burners if the flame goes out, ensuring consistent and reliable ignition. This safety feature is particularly useful in preventing gas leaks and potential hazards. The system works by continuously monitoring the burners and generating sparks when gas is flowing, ensuring a continuous and safe cooking experience.

Q: QuestionIs the griddle included with the range, or is it an additional purchase?

• A:Answer The griddle is an optional accessory and is not included with the range. The product description states that the griddle is "optional" and the features list it as an "optional" accessory.

Q: QuestionAre there any special installation requirements for gas appliances, and are they included in the delivery?

• A:Answer Yes, gas appliances may require special installation, which is not included in the delivery. For more information and to purchase installation services, customers can call 1-888-BEST BUY (1-888-237-8289).

Q: QuestionAre there any essential parts that need to be purchased separately for installation?

• A:Answer Yes, the gas connector is sold separately and is not included with the product. Additionally, the anti-tip bracket is essential for safe operation and is not included with delivery.

Q: QuestionIs the gas connector included with the range, or is it sold separately?

• A:Answer The gas connector is sold separately and is not included with the Viking Freestanding Double Oven Gas Convection Range. The context mentions that "Gas connector is sold separately and is not included."

Q: QuestionWhat is the standardized width of this gas range?

• A:Answer The standardized width of the Viking Freestanding Double Oven Gas Convection Range is 48 inches. This information can be found in the product specifications section, under the "Standardized Width" attribute.

Q: QuestionHow does the TruPower Plus burner achieve intense heat for wok dishes?

• A:Answer The TruPower Plus burner achieves intense heat for wok dishes by delivering a powerful 18,500 BTU output, which is significantly higher than the standard BTU rating of most stovetop burners. This high heat output enables the burner to rapidly heat up large quantities of liquid or food, making it ideal for tasks such as boiling water or stir-frying in a wok.

Q: QuestionWhat is the material used for the cooktop surface, and how durable is it?

• A:Answer The cooktop surface of the Viking Freestanding Double Oven Gas Convection Range is made of porcelain-enamel, which offers a durable design. Porcelain-enamel is known for its resistance to wear, heat, and corrosion, making it a durable choice for cooktops.

Q: QuestionHow many burners does this gas range have, and what are their BTU ratings?

• A:Answer This Viking gas range has six burners with the following BTU ratings: - Four 15,000 BTU burners - One 18,500 BTU TruPower Plus burner - One 15,000 BTU burner

Q: QuestionWhat voltage power outlet does this oven require? Also, are both cook top and ovens gas or do just the burners run off gas?

Asked 2 years ago by Anonymous.