“How do I use the $35 card to add money to my account? I used my debit card when initially setting up my Visible account.”

Asked by Mikey 2 days ago

Tech Fest Deal

$35.00

Save $10

Comp. Value: $45.00

1-1 of 1 Answer

Thanks for bringing this up! If the $35 card you are referring to is a SIM card kit purchased from Best Buy, it is to be used specifically for new account activations. If you have already set up your account and paid using your debit card, that specific retail kit cannot be applied to your existing line - redeeming the value of that $35 kit would require the creation of an entirely new, separate account. We’ll be happy to look into this further and find the best path forward for you. You can find us at @VisibleMobile (FB/IG), @Visible (TikTok/X), or r/Visible (Reddit).
Answered by Visible Team 1 day ago
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