A:AnswerYou may contact Best buy representative to get help with your inquiry. You may contact 1-888-BEST BUY (1-888-237-8289) or complete the e-mail form at the contact page.
A:AnswerA mobile hotspot would allow you to access wifi, but most of them require a mobile service provided as well. You can find hotspots like Netgear, Nighthawk, the Verizon Jetpack etc.
A:AnswerHello, The only option is to completely erase the device.
1. Make sure the unit is powered off and not just asleep (if it is frozen, you can try pressing and holding the power button for 20 seconds).
2. Press and hold the "VOL +" button for 5 seconds and then, without releasing "VOL +" button, add the "POWER" button and hold both until the Android Recovery screen appears (Green Android on its back).
3. Use the "VOL -" button to scroll down to "Wipe Data/Factory Reset" then press and release the "POWER" button to select.
4. On the next screen, scroll down to "Yes -- Delete all user data" then press and release the "POWER" button.
5. Then select "Reboot System Now" again using the "POWER" button.
6. The tablet should now be back to its factory settings and you should be able to access it once again.
A:AnswerThe Visual Land Prestige Elite 10QL is a Google certified tablet. This means you will be able to add or create a Gmail and have access to Google Play Store apps. For any technical questions you can contact our customer support line at (562) 860-2669 from 8AM - 5PM PST or send us a message through our support email at https://visual-land.com/index.php?route=information/information&information_id=9
A:AnswerFor any technical issues you may be experiencing with your device you can contact our customer service line at (562) 860-2669 from 8AM - 5PM PST or send us a message through our support email at https://visual-land.com/index.php?route=information/information&information_id=9
