“Hi - I have the Ascent A2500 and purchased this product and the blender won't work with it (it works fine with the original container). It has power, but just remains with the three dashes on the panel vs changing to the timer and running. Help?”
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You have to tighten them down super tight. The easiest way I’ve found is tighten it down, put it on the blender, then twist the container more until it registers
Sorry, there was a problem. Please try again later.Once you fit onto the base turn the container clockwise until it. is tight on the base now push the smoothies button next hit start and it should power on.
Sorry, there was a problem. Please try again later.You may not be tightening the cup/bowl tight enough. There are some magnets that have to line up for the sensor to recognize the magnets. Snug the lid yourself best you can, then put the cup/bowl on the blender itself and use two hands to finish tightening until blender recognizes it.
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