“We have trouble hearing the dialogue on TV shows because of the music or sound effects. We have a Vizio TV.”
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Have you tried the different EQ modes on the soundbar? There are Music, Movie, Game, and Dialogue modes. The lights on the bar correspond to the different modes. You may want to reference the manual for what they look like. If you don't have the manual any more, you can get it here: http://cdn.vizio.com/misc/KBImages/models/m21dh8/manual.pdf
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