“This bar is constantly losing sound. Whether going from one channel to another, or from a streaming service back to cable, the sound drops. eARC or optical, the sound drops. I have to power it off and back on. And yes, the firmware is current.”
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Having the same problem with mine. It will go on a long streak of a week or so working fine be will eventually have to be powered off for this same issue.
Sorry, there was a problem. Please try again later.Hello MikeB, there are a variety of issues that could cause your sound bar to lose audio. It's difficult to say if the issue is your source device, your cable, or your TV. We'd be happy to help narrow down and diagnose and resolve your problem. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
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