Questions & Answers

Q: QuestionCan a XM radio be connected to the tv and us the tv speakers

Asked 5 years ago by RTGilbert.

• A:Answer An external soundbar usually supports streaming from bluetooth or direct connection. The overall sound quality is much better than built in speakers.

  Answered 5 years ago by Anonymous

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Q: QuestionCan a Table mount stand be used with this Smart TV?

Asked 5 years ago by TIMBO.

• A:Answer Hello Timbo, You may use a universal stand that normally attach to the wall mount holes on the back of the TV.

  Answered 5 years ago by VIZIO

  
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Q: QuestionWhy are some channels full screen and some have the black border around the screen

Asked 5 years ago by Sissypoo.

• A:Answer If you see black bars above and below, on either side, or all around the picture, it's because the program you're watching is being broadcast in a format that is different from what your TV is programmed to show (i.e. when watching a standard definition channel on an HD TV

  Answered 5 years ago by KidBudmanVerified Purchase

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Q: QuestionI am purchasing a 50 in tv. Will the delivery person bring the tv into the house for us? does best buy take your old tv for you?

Asked 5 years ago by cher.

• A:Answer The delivery person will not be putting it inside you home during this pandemic. They will knock on the door and wait for you to open and get the tv. It isn’t heavy and I myself am a female. I cannot answer the 2nd question since I left my old tv in the front on my lawn and someone randomly passed by and took it.

  Answered 5 years ago by BribriVerified Purchase

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Q: QuestionCan I stream my Xfinity tv through this tv without using another device to it. Roku etc.

Asked 5 years ago by Marsh.

• A:Answer Hello Marsh, You can cast the Xfinity app from your phone using Chromecast. To learn more about casting you can check out https://support.vizio.com/s/article/How-to-Cast-to-your-VIZIO-SmartCast-Device?language=en_US If you have any other questions feel free to reach out to us by going to support.VIZIO.com and clicking 'contact us'.

  Answered 5 years ago by VIZIO

  
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Q: QuestionIs this an android TV? Forgive me for asking but I’m new to new TVs. Also can I access the Apple TV app with the platform on this?

Asked 5 years ago by Maggie.

• A:Answer Hello Maggie, thanks for your question! This TV is not an Android TV, it uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. Yes you will be able to access the Apple TV+ app on this TV.

  Answered 5 years ago by VIZIO

  
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Q: QuestionCan I connect this tv to internet using my Verizon iphone hotspot

Asked 5 years ago by Jerry.

• A:Answer You can connect the TV to your hotspot.

  Answered 5 years ago by VIZIO

  
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Q: Questionhow wide is tv

Asked 5 years ago by Anonymous.

• A:Answer Hello, The screen width is 44.13 inches.

  Answered 5 years ago by VIZIO

  
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Q: QuestionWhat is the correct sound setting for beat viewing, while watching TV, I find I need to increase levels, and when ysing apps, I have to bring sound level to the highest that it will go.

Asked 5 years ago by Toby.

• A:Answer Hello Toby, To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.

  Answered 5 years ago by VIZIO

  
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Q: QuestionWhat defects, and or reasons makes these items open-box?

Asked 5 years ago by Anonymous.

Q: Questionwhat does the alphabet mean such as vizeo/d?

Asked 5 years ago by Reggie.

• A:Answer Hello Reggie, The letters indicate what series the model is like. D series, V series, M series, P series.

  Answered 5 years ago by VIZIO

  
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Q: QuestionCan you download apps on this t.v.

Asked 5 years ago by Downloadable.

• A:Answer Hello, This TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to download new apps however you can cast apps from your phone using Apple AirPlay, or Chromecast.

  Answered 5 years ago by VIZIO

  
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Q: QuestionDoes this t.v allow you to download

Asked 5 years ago by Gigi.

• A:Answer Hello Gigi, You are not able to download new apps to this TV, however this TV uses our SmartCast Platform which offers a host of the most popular apps built in, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. If you find that there is an app you want to watch that is not built in to SmartCast you can cast or AirPlay most apps from your phone to the TV.

  Answered 5 years ago by VIZIO

  
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Q: QuestionWill this tv work with the ps5?

Asked 5 years ago by Shaltiar.

• A:Answer Hello Shaltiar, This TV will work great with the PS5, it has the V-Gaming Engine which includes Auto Game Mode, Dolby Vision and Dolby Atmos support, as well as HDR Tone Mapping for gaming.

  Answered 5 years ago by VIZIO

  
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Q: QuestionHow far apart are the legs and how long is it across the bottom or top?

Asked 5 years ago by AJ.

• A:Answer Hello AJ, The distance between the outer edges of the feet is 40.7". The TV is 44.13" wide from side to side.

  Answered 5 years ago by VIZIO

  
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Q: QuestionWill a45" cabinet be safe for this size tv?

Asked 5 years ago by Anonymous.

• A:Answer Hello, Here are the full dimensions of the TV, I would suggest checking these against your cabinet to ensure it will fit. Thanks for your question! Product Width 44.13 inches Product Depth With Stand 10.07 inches Product Height Without Stand 25.59 inches Product Depth Without Stand 2.42 inches Product Weight With Stand 22.05 pounds

  Answered 5 years ago by VIZIO

  
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Q: QuestionIs there a noticeable difference between native 120hz and dynamic 120hz?

Asked 5 years ago by Justin.

Q: QuestionHow wide does stand need to be safe?

Asked 5 years ago by Anonymous.

• A:Answer Hello, The distance between the outer edges of the stands is 40.70", so as long as the stand is at least wider than that you should be good to go. Thanks!

  Answered 5 years ago by VIZIO

  
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Q: QuestionWhat is the total width?

Asked 5 years ago by Anonymous.

• A:Answer Hello, The total width of the TV is 44.13".

  Answered 5 years ago by VIZIO

  
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