Questions & Answers
- Model:
- V555-H11
- |
- SKU:
- 6416391
Highly rated by customers for: Picture Quality, Price, Ease of use
Page Showing 1-20 of 66 questions
Q: QuestionCan this tv be connected to a swivel mount stand like my Samsung? You can turn the tv from side to side depending on where you are sitting.
Asked by Swivel.
- A:Answer Hello, Yes, absolutely you can mount this TV on a compatible swivel mount. Just make sure to buy a mount that is compatible with the 300mm x 200mm VESA pattern on this TV.
Answered by VIZIO

Q: QuestionDoes this tv have Bluetooth capability?
Asked by Jeff.
- A:Answer It does. You can pair your phone to the TV so you can connect it to the internet and use it as a remote.
Answered by VIZIO

Q: QuestionHow is the H11 model different from the G1 model of this tv?
Asked by Eesh.
- A:Answer The H11 model is the 2020 model and the G1 is the 2019 model. There are minor cosmetic differences as well as some small differences in features.
Answered by VIZIO

Q: QuestionHow wide is the tv from side to side
Asked by Johnr.
- A:Answer 49" INCHES EXACTLY.
Answered by Serick
Q: QuestionHello, Does this Tv carry any HDMI 2.1 Ports that would go well with the PS5??
Asked by Ozzie.
- A:Answer No, it does not. It SAYS it has HDMI 2.1 ports, but they are NOT. I have this tv, and with it plugged into my PS5, as you can see in the picture, it SHOULD be outputting 4:4:4 RGB in 4k @ 60htz with HDR, but its outputting YUV420 and YUV422 and even the console knows its not plugged into an HDMI 2.1 port. I contacted Vizio, and they tell me that their V series tvs have HDMI ports that support a bandwidth of 18GBPS, which is a flat out LIE, because 18GBPS is the limit of HDMI 2.0, where as HDMI 2.1 has a bandwidth of 48GBPS. I am currently going to return this TV and get a TV that will properly display my PS5 with real HDMI 2.1 connectivity. Vizio flat out LIED about this tv having "Future Ready HDMI 2.1 ports". Dont buy this tv if you want real HDMI 2.1 ports!!!! I am going to see if they will give me a discount on a TV that does have HDMI 2.1 now.
Answered by Charles
Q: QuestionI plug my hearing aids into the TV and the rest of my family uses the speakers. Does this TV allow the speakers and headphone jack to be used at the same time?
Asked by lou1981.
- A:Answer It sure does!
Answered by VIZIO

Q: QuestionWhat is the refresh rate of this tv?
Asked by Marin.
- A:Answer Hello Marin The native refresh rate does NOT fully describe the TV’s motion clarity technology. The “open cell” or “native” refresh rate describes only the glass panel’s ability to refresh the image on the screen, without taking into account the benefit of the scanning backlight. The “native” refresh rate for this TV is 60.. VIZIO’s TVs have a Dynamic Motion Rate, which better describes the TV’s ability to achieve motion clarity through the use of its glass panel and scanning backlight. The Dynamic Motion Rate for your TV is 120.
Answered by VIZIO

Q: QuestionIs there a channel guide for over the air channels? Thank You
Asked by mgvet.
- A:Answer Hello Mgvet, There is not a channel guide for over the air channels. You can press the info button on the remote to get information for what you are watching. SmartCast does feature WatchFree which is a collection of free streaming channels, which does include a channel guide.
Answered by VIZIO

Q: QuestionCan I connect a bluetooth headset or speaker to this tv?
Asked by AnjoUSA.
- A:Answer Yes, you can connect a bluetooth headset or speaker to this tv.
Answered by CommunityAnswer
Q: QuestionDoes this one have a tuner for Over The Air signal reception?
Asked by JimTex.
- A:Answer Yes, it has an antenna (75ohm) F connector. Try using a paper clip as an antenna! It can receive digital signals if your in a good area for reception. Enjoy! Chuck, Electronics Tech
Answered by Chuck
Q: QuestionDoes this TV have an ARC compatible HDMI output for Audio?
Asked by mbmprod.
- A:Answer Yes, this model does have an HDMI ARC input.
Answered by VIZIO

Q: QuestionIs this Roku compatable?
Asked by Tom64.
- A:Answer Add-on streaming devices can be added to the TV with one of the HDMI ports on back of the TV. You will then want to adjust the input on the TV screen as well to the same HDMI port you plug the streaming device in to.
Answered by VIZIO

Q: QuestionHow big is the box?
Asked by Anonymous.
- A:Answer The Box Dimensions are 33.07 x 54.96 x 6.85 inches.
Answered by VIZIO

Q: QuestionWhat apps are included with this TV and can you add apps as they become available on the ever-changing streaming platforms?
Asked by Catwander2000.
- A:Answer This TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. You can check out some of the VIZIO SmartCast apps at https://www.vizio.com/en/smart-tv-apps.
Answered by VIZIO

Q: Questionwhat is the height of this TV including the legs? how many pixels does it have?
Asked by EA.
- A:Answer With stand legs installed, this TV measures at 49.06" x 30.87" x 10.24". This TV is a 4K model.
Answered by VIZIO

Q: QuestionDoes it have a matte finish or glossy. I’m am looking for a tv with matte finish on screen
Asked by Joe.
- A:Answer To answer your question, I want to gather a bit more information. When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Answered by VIZIO

Q: QuestionI know the Tv is a 55 inch, but how tall is it up the side? Anybody know? the
Asked by Kevin.
- A:Answer The TV with leg stands attached is 30.87" tall.
Answered by VIZIO

Q: QuestionDoes this come with Discovery plus?
Asked by JOSIE.
- A:Answer This TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device.
Answered by VIZIO

Q: QuestionThe chromecast in the tv wont always connect to my smart phone chromecast. What causes this and how do I fix it
Asked by Anonymous.
- A:Answer To answer your question, I want to gather a bit more information. When you have a free moment, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Answered by VIZIO

Q: QuestionCan this tv be used in an outdoor covered, screened in patio?
Asked by Cvking76.
- A:Answer The TV is not rated for outdoor use.
Answered by VIZIO

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