“What do you do if the screws for the stand do not fit? Took the stand back to best buy, showed them the stripped out initial portion of the screws they gave me and they refused to do anything about it. Does anyone know where I can find the proper size?”
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You can contact our support team for that at support.vizio.com. Click on the contact us tab and we'll be happy to look into that for you!
Sorry, there was a problem. Please try again later.Check with Visio. They should honor the warranty.
Sorry, there was a problem. Please try again later.This is probably a silly question, but did you use the screws included with the stand? They are packed together with the stand. If, for whatever reason you didn't get them, then by all means return the tv for a replacement. Best Buy may not have random tv stand screws to give you, and I wouldn't expect them to. They can either accept the return or replace the TV. It is possible that the proper screws are missing from the kit...
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