“We are using 2 CM18245 models and and the base console CM18445, is there a way that I can transfer a call to an extensions voicemail?”
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Hi - You can transfer a call to a system mailbox by pressing the transfer button followed by the extension number. The mailbox of the VTech CM18245 should be set to on for the extension mailbox to pick up. For more details, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
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