Questions & Answers

Name: VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver
Brand: VTech
SKU: 4571301
Price: 197.95 USD
Rating: 4.2 (30 reviews)

VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

Model:: CM18445; |
SKU:: 4571301

User rating, 4.2 out of 5 stars with 30 reviews.

Highly rated by customers for:

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Questionmy base just says it is initalizing for several days. What can I do?
Asked 5 years ago by brta.
- Answer Please call our Customer Service for help. The 1-800-595-9511 call center opens from Monday to Friday, 9am to 5pm. Our service agents can help to verify the product issues for solutions.
  Answered 5 years ago by VTech Baby Monitors Team
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Questioni have T-mobile wireless phones three of them; can your console be tied by Bluetooth to T-mobil ?
Asked 5 years ago by Anonymous.
- Answer No. No Bluetooth support on CM18x45 system.
  Answered 5 years ago by VTech Baby Monitors Team
  Answer this question
QuestionWhen I am on a call and there is an incoming call to the same line (call waiting), I hear the beep but do not see anything on the screen to show caller information. After call has ended, I check the call history and there are no new entries. Please help
Asked 5 years ago by Ashley.
- Answer Dear Ashley, this should not happen. Please call our Customer Service at 1-800-595-9511. Our CS opens from Monday to Friday, 9am to 5pm. Our service agents can help you with the product issues. If the product is deemed defective, they can help you on a product replacement.
  Answered 5 years ago by VTech Baby Monitors Team
  Answer this question
QuestionHow many desk sets can this console handle? I need to have 7 desk sets and 3 handsets. will this work?
Asked 5 years ago by FPSoffice.
- Answer The CM18445 supports up to 9 extensions. For example: 9 Desksets only. 9 Handsets only. 7 desksets + 2 handsets.
  Answered 5 years ago by VTech Baby Monitors Team
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QuestionCan multiple CM18445s be hardwired? I purchased 3 CM18445 by mistake with idea of one main and two extensions. I’ve had them too long to return. Thank you.
Asked 5 years ago by sscch.
- Answer Not recommended but yes. You'll loss all the system features like Intercom, Call transfer.. etc but the phones will work. You can connect the same telephone lines to all the 3 consoles by procuring a Tel. Line Splitter.
  Answered 5 years ago by VTech Baby Monitors Team
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QuestionWe are setting up 3 new phones in our office, and for some reason the phones are not connecting with each other. When my co-worker is on line 1, the other 2 phones do not light up..we all automatically go to line 1 even when someone is already on it.
Asked 5 years ago by Paula.
- Answer We have Comcast Business and had to request the roll line one over to line two. Once we did that it all worked fine.
  Answered 4 years ago by Jake
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QuestionCan 2 Maine console phones be connected The accessory desk set phone cannot connect to the main phone because of the distance and thickness of the walls. Please let me know
Asked 5 years ago by Lg.
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QuestionDoes this phone have remote access from another phone to listen to messages or to record a message?
Asked 5 years ago by Cindy.
- Answer Yes. Once you set up the access code you can remote into it.
  Answered 4 years ago by Jake
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QuestionHello, We have a Vtech CM18445. Does this model have a call display - as in when WE make the call can we program our name for the receiver to see?
Asked 5 years ago by CD.
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QuestionWhen we answer a call, does the caller id phone number remain on the display while we are on the phone with them during the whole conversation?
Asked 5 years ago by Patriot.
- Answer no
  Answered 5 years ago by David
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QuestionCan a wireless headset be used with a CM18245 extension when the main console CM18445 is using a wireless headset?
Asked 5 years ago by Shannon.
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QuestionDoes this phone have a T-Coil, or use another method, for hearing aid and cochlear implant compatibility?
Asked 5 years ago by DK.
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QuestionI have a cm18445 console and four cm18045 wireless handsets, if I pick up a call on one of the handsets can I transfer the call to another handset? If so please explain? Thanks
Asked 6 years ago by Red.
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QuestionDoes the directory have both a public and private option?
Asked 6 years ago by ELI.
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QuestionVTech CM18445 /handsets CM18045. We have 4 outside lines. How can we prevent unintentional conferencing? That is, when I pick up my handset to start an outside call, I can accidentally select a line already in use -- and now I'm conferenced in! Yikes!
Asked 6 years ago by Maple.
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QuestionSalesman calls in from outside office to check messages. I answer the phone. I transfer him to his extension. Will he be able to retrieve his messages in the same way as if he called in and went directly to his extension?
Asked 6 years ago by SalesAdmin.
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QuestionCan you change the caller id while checking messages to show the phone number instead of the just the name of the caller?
Asked 6 years ago by Anonymous.
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QuestionWe have 1 18445 and 8 18245 units. A call comes in, it's answered by reception and then transferred to the proper extension. It transfers but never goes to voicemail if not picked up. After 6 rings, it returns to reception (console). Auto attnd is ON.
Asked 6 years ago by Stryker.
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QuestionEvery time I hang up my VTech CM18445 my phone rings and calls back the line I just disconnected from. How can I keep this from happening?
Asked 6 years ago by Kristina.
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QuestionI have the Vtech 18445 we currently have a console and 2 desk set and 3 handheld but we have an office that the signal does not reach so a purchased another console to plug in, and added a handset to the new console is there any way to link them
Asked 6 years ago by Gaston.
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Questions & Answers

VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

Q: Questionmy base just says it is initalizing for several days. What can I do?

Q: Questioni have T-mobile wireless phones three of them; can your console be tied by Bluetooth to T-mobil ?

Q: QuestionWhen I am on a call and there is an incoming call to the same line (call waiting), I hear the beep but do not see anything on the screen to show caller information. After call has ended, I check the call history and there are no new entries. Please help

Q: QuestionHow many desk sets can this console handle? I need to have 7 desk sets and 3 handsets. will this work?

Q: QuestionCan multiple CM18445s be hardwired? I purchased 3 CM18445 by mistake with idea of one main and two extensions. I’ve had them too long to return. Thank you.

Q: QuestionWe are setting up 3 new phones in our office, and for some reason the phones are not connecting with each other. When my co-worker is on line 1, the other 2 phones do not light up..we all automatically go to line 1 even when someone is already on it.

Q: QuestionCan 2 Maine console phones be connected The accessory desk set phone cannot connect to the main phone because of the distance and thickness of the walls. Please let me know

Q: QuestionDoes this phone have remote access from another phone to listen to messages or to record a message?

Q: QuestionHello, We have a Vtech CM18445. Does this model have a call display - as in when WE make the call can we program our name for the receiver to see?

Q: QuestionWhen we answer a call, does the caller id phone number remain on the display while we are on the phone with them during the whole conversation?

Q: QuestionCan a wireless headset be used with a CM18245 extension when the main console CM18445 is using a wireless headset?

Q: QuestionDoes this phone have a T-Coil, or use another method, for hearing aid and cochlear implant compatibility?

Q: QuestionI have a cm18445 console and four cm18045 wireless handsets, if I pick up a call on one of the handsets can I transfer the call to another handset? If so please explain? Thanks

Q: QuestionDoes the directory have both a public and private option?

Q: QuestionVTech CM18445 /handsets CM18045. We have 4 outside lines. How can we prevent unintentional conferencing? That is, when I pick up my handset to start an outside call, I can accidentally select a line already in use -- and now I'm conferenced in! Yikes!

Q: QuestionSalesman calls in from outside office to check messages. I answer the phone. I transfer him to his extension. Will he be able to retrieve his messages in the same way as if he called in and went directly to his extension?

Q: QuestionCan you change the caller id while checking messages to show the phone number instead of the just the name of the caller?

Q: QuestionWe have 1 18445 and 8 18245 units. A call comes in, it's answered by reception and then transferred to the proper extension. It transfers but never goes to voicemail if not picked up. After 6 rings, it returns to reception (console). Auto attnd is ON.

Q: QuestionEvery time I hang up my VTech CM18445 my phone rings and calls back the line I just disconnected from. How can I keep this from happening?

Q: QuestionI have the Vtech 18445 we currently have a console and 2 desk set and 3 handheld but we have an office that the signal does not reach so a purchased another console to plug in, and added a handset to the new console is there any way to link them

Questionmy base just says it is initalizing for several days. What can I do?

Questioni have T-mobile wireless phones three of them; can your console be tied by Bluetooth to T-mobil ?

QuestionWhen I am on a call and there is an incoming call to the same line (call waiting), I hear the beep but do not see anything on the screen to show caller information. After call has ended, I check the call history and there are no new entries. Please help

QuestionHow many desk sets can this console handle? I need to have 7 desk sets and 3 handsets. will this work?

QuestionCan multiple CM18445s be hardwired? I purchased 3 CM18445 by mistake with idea of one main and two extensions. I’ve had them too long to return. Thank you.

QuestionWe are setting up 3 new phones in our office, and for some reason the phones are not connecting with each other. When my co-worker is on line 1, the other 2 phones do not light up..we all automatically go to line 1 even when someone is already on it.

QuestionCan 2 Maine console phones be connected The accessory desk set phone cannot connect to the main phone because of the distance and thickness of the walls. Please let me know

QuestionDoes this phone have remote access from another phone to listen to messages or to record a message?

QuestionHello, We have a Vtech CM18445. Does this model have a call display - as in when WE make the call can we program our name for the receiver to see?

QuestionWhen we answer a call, does the caller id phone number remain on the display while we are on the phone with them during the whole conversation?

QuestionCan a wireless headset be used with a CM18245 extension when the main console CM18445 is using a wireless headset?

QuestionDoes this phone have a T-Coil, or use another method, for hearing aid and cochlear implant compatibility?

QuestionI have a cm18445 console and four cm18045 wireless handsets, if I pick up a call on one of the handsets can I transfer the call to another handset? If so please explain? Thanks

QuestionDoes the directory have both a public and private option?

QuestionVTech CM18445 /handsets CM18045. We have 4 outside lines. How can we prevent unintentional conferencing? That is, when I pick up my handset to start an outside call, I can accidentally select a line already in use -- and now I'm conferenced in! Yikes!

QuestionSalesman calls in from outside office to check messages. I answer the phone. I transfer him to his extension. Will he be able to retrieve his messages in the same way as if he called in and went directly to his extension?

QuestionCan you change the caller id while checking messages to show the phone number instead of the just the name of the caller?

QuestionWe have 1 18445 and 8 18245 units. A call comes in, it's answered by reception and then transferred to the proper extension. It transfers but never goes to voicemail if not picked up. After 6 rings, it returns to reception (console). Auto attnd is ON.

QuestionEvery time I hang up my VTech CM18445 my phone rings and calls back the line I just disconnected from. How can I keep this from happening?

QuestionI have the Vtech 18445 we currently have a console and 2 desk set and 3 handheld but we have an office that the signal does not reach so a purchased another console to plug in, and added a handset to the new console is there any way to link them