“We are getting annoying feedback from the mic when talking on the phone. How can the mic be shut down during a call? The Mute function mutes both the mic and the handset.”
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Is Beth phone and never heard anything from this phone
Sorry, there was a problem. Please try again later.Hello - We are sorry to hear that you are experiencing audio issue on the VTech CS6949. It is normal to hear volume fluctuations or cutting in and out when listening to on-hold music on your speakerphone. You can try engaging the MUTE button to see if this will resolve the issue. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support
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