“My dad has this phone and which is connected via bluetooth to his cell phone. He can receive calls on the handset but he can't call using the handset. He doesn't hear well and wears hearing aids. He used to be able to make calls but can't now . Help”
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Vickie - We are sorry to hear that your VTech DS6771-3 is not working as expected. Like many electronic devices, a system reboot may resolve the issue. You can try rebooting your phone system by disconnecting the power from the telephone base then unplugging the batteries from the cordless handsets. Wait for a minute then reconnect the phone. If this does not help, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 7:00 AM to 4:00 PM PST, Mondays through Fridays. When calling, please have your model number handy: DS6771-3. Thank you! - VTech Support
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