“My cable is charging both of my cameras but I can not see any video while charging. I have hard reset, remove the camera, but still not showing video unless I remove the charging cable. How can I resolve this issue?”
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This charging fault message usually comes when the Base is restarted and the camera is connected thru an outlet. If you're using a battery only then you won't get this message. Restarting the Base several times sometimes fixes it but not guaranteed. This is a bug that Arlo needs to fix. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team
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