“The small tip that protrudes from top of large insert area on filter broke off in filter insert area. How can I remove it to install new filter?”

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• U could call customer service and let them know, or u could You tube it good luck

  Answered by Mary 6 years ago

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• Hi OJ- We are sorry to hear of this unfortunate experience with the filter. We suggest to view the Installation Instructions at the following link: https://www.myapstore.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-6000027-1.pdf - If you are unable to remove the broken tip, we encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us. SUE@GEA

  Answered by GE Answers 7 years ago

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