“Why does the toothbrush randomly turn off? It turns back on with difficulty when pressing the button. Is something wrong with the toothbrush?”

1-3 of 3 Answers

• No it allows you to brush for a certain amount of time then it shuts off. This is to prevent brushing so long that you damage your gums.

  Answered by Seriously 3 years ago

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• The toothbrush pauses every 30 seconds. In the booklet, it states this feature is set so that you can brush each quadrant for 30 seconds.

  Answered by Sunshine 5 years ago

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• We are sorry that you are having difficulty with the the toothbrush. We would like to get more information about the issue and open a warranty claim if needed. Please email us at [email protected] or give us a call at 1-800-525-2774 when you have time.

  Answered by Joan reid 5 years ago

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