Questions & Answers

Q: QuestionDoes this hard drive work with Xbox Series X?

• A:Answer Yes, this hard drive is compatible with Xbox Series X, Xbox One, and PC.

Q: QuestionHow many games can this WD drive save?

• A:Answer This WD drive can save up to 125 games.

Q: QuestionHow can I redeem the Xbox Game Pass Ultimate trial offer?

• A:Answer You can redeem the Xbox Game Pass Ultimate trial offer on your Xbox One console by going to the Xbox store and entering the 25-digit code provided. Alternatively, you can redeem the code online at Xbox.com/redeemcode.

Q: QuestionWhat comes included with the purchase of this hard drive?

• A:Answer Along with the hard drive, you will receive a 1-month membership of Xbox Game Pass Ultimate.

Q: QuestionWhat is the storage capacity of this hard drive?

• A:Answer This hard drive has a storage capacity of 5TB, which is approximately 5000 gigabytes.

Q: QuestionDoes this drive have an indicator light that illuminates when it is in use?

Asked 4 years ago by Spomodopolous.

• A:Answer Yes there is a small light near the back that remains lit when connected.

  Answered 4 years ago by RonRVerified Purchase

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Q: QuestionHow can i use the hard with the Xbox series S the get the best out of it

Asked 5 years ago by AnointedbyGod.

• A:Answer So far I've had the few "Optimized for Series X/S" games installed on the Series S internal (There's less than 500 GB of space on the S, so really you will only be able to put a couple of those hefty 60+ GB games on the internal console), and put the regular Xbox One games on this external WD Black drive. For example, on my Xbox series S I have Destiny 2, Master Chief Collection, Rocket League, Gears 5, Immortals Fenyx Rising, and like one or two other games on the internal storage of the console. All of my other game files that are Xbox One games go on the hard drive. Diablo III, Arkham Knight, Borderlands rilogy, Bioshock Trilogy, Titanfall 2, whatever...these games are not "Optimized" for the new Xbox (so far), and so the only perk to having them stored internally is that they'd load faster. This doesn't bother me as much for most games. Destiny 2 was my (everyone's) longest-loading game, but having the game file on internal storage makes it lightning fast to load and move around to other planets, so that one is well worth it taking up so much space on internal. Even games you don't OWN own, like Game Pass games you are allowed to play via subscription (Arkham Knight is an example) can be installed on the WD Black external drive and will load fine. SUMMARY: Games with longest load times or that are optimized to look best on Series X/S go on console internal storage, regular Xbox One games go on WD Black. (Note: Games designed FOR the Xbox Series X/S cannot go on the WD Black at all. They require SSD [solid-state drive] storage, which is the type of storage that is internal on the console. WD Black is HDD [hard drive disk] storage. The upcoming Halo Infinite game is an example of a game designed FOR Xbox Series, not just an Xbox One game that was upgraded to look better on the new console.)

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  Answered 5 years ago by Frank

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Q: QuestionANY chance at all this spins at 7200 RPM or just the standard 5400 RPM? (Please don't break my heart)

Asked 6 years ago by Pappy.

• A:Answer 5400

  Answered 6 years ago by mike

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Q: QuestionWill this work with PS5

Asked 4 years ago by Hello.

• A:Answer Yes, without any problems. It comes in two versions Xbox branded and Non branded )without the Xbox logo).

  Answered 4 years ago by ReekHavock

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Q: QuestionCan this drive be formatted to xfat to be used on both a PC and a Mac for external storage and to tranfer files between the two?

Asked 9 months ago by J.

• A:Answer Hi, Yes you can use this drive on both PC and Mac and there is no problem in transferring the file. If you have any further questions or need technical assistance , kindly open a support ticket at https://support-en.wd.com/app/askweb

  Answered 9 months ago by Western Digital Team

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Q: QuestionIs it possible for a user to format this drive for Windows 11?

Asked 1 year ago by prof2000.

• A:Answer Hi, Yes, You can format it to the NTFS File system which is compatible on Windows. Please refer to the mentioned link for steps to format the drive for use with Windows or Mac: https://support-en.wd.com/app/answers/detailweb/a_id/8200/

  Answered 1 year ago by Western Digital Team

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Q: QuestionI want some clarification. I have a series x. Can I play non-optimized games directly from the drive or all games need to switched back and forth when you want to play them? Like let’s say cod advanced warfare….can I play it from the the drive?

Asked 3 years ago by John.

• A:Answer Yes only series x optimized games have to be on the hard drive to play them

  Answered 2 years ago by Red44

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Q: QuestionIs this just USB plug in or does it have an ac adapter?

Asked 3 years ago by Traumajunkie.

• A:Answer Just USB plug.

  Answered 2 years ago by user448212

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Q: Questiondoes this work with XBOX Series X?

Asked 3 years ago by XboxSeriesXquestion.

• A:Answer Yes, it does, but you can’t play games off of it. You can transfer the games back-and-forth from the Xbox to the hard drive and from the hard drive to the Xbox to be able to play them.

  Answered 3 years ago by RynoVerified Purchase

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Q: QuestionWould this also be able to be used as a backup for a normal pc? Not as an xbox product, just regular portable hard drive. Thanks

Asked 4 years ago by MrGamer.

• A:Answer Yes, just format the drive with your PC.

  Answered 3 years ago by WadeHVerified Purchase

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Q: QuestionCan it be used with a pc?

Asked 1 month ago by Steve.

• A:Answer Hi, Please be informed that you can use this drive on PC and there is no problem in transferring the file. If you have any further questions or need technical assistance , kindly open a support ticket at https://support-en.wd.com/app/askweb

  Answered 1 month ago by Western Digital Team

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Q: QuestionCan you play directly from the drive

Asked 1 year ago by Frankman.

• A:Answer No one answering seems to understand what you are talking about. Assume it doesnt

  Answered 8 months ago by Anonymous

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Q: QuestionDoes does drive support DLNA media sharing?

Asked 2 years ago by EWARAGO.

• A:Answer Hi EwA, Please be informed that the WD Black P10 For Xbox Game Drive is a Direct attached storage device where you can store any data on it. The DLNA works on Network attached storage devices. To know more about the drive refer to the link : https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p10-game-drive-for-xbox-usb-3-2-hdd#WDBA6U0010BBK-WESN - Need Help? Please see our "'Contact Us" page for information.

  Answered 2 years ago by Western Digital Team

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Q: QuestionWill this work on a Xbox one S

Asked 4 years ago by Matt.

• A:Answer Yes, for storage games and playing them directly.

  Answered 3 years ago by WadeHVerified Purchase

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