Questions & Answers

Q: QuestionIs this SSD compatible with any computer?

• A:Answer This SSD requires a computer with an M.2 (M-key) port that can accommodate an M.2 2280 form factor.

Q: QuestionWhat type of interface does this SSD use?

• A:Answer This SSD uses a PCIe Gen 4 x4 interface.

Q: QuestionWhy is this SSD good for gaming?

• A:Answer This SSD is optimized for gaming with read and write speeds up to 7,300MB/s and 6,600MB/s respectively, ensuring a smooth and responsive gaming experience.

Q: QuestionWhat is the maximum storage capacity of this SSD?

• A:Answer This SSD has a maximum storage capacity of 4TB.

Q: QuestionDoes this SSD come with a heatsink?

• A:Answer Yes, this SSD comes with a heatsink designed for the PS5's M.2 slot.

Q: QuestionWill I be able to store and run the games automatically or does this works just to swap games like the external drives?

Asked 1 year ago by Slcm2985.

• A:Answer You can store and play games automatically, you just have to set your games to default to the storage device

  Answered 1 year ago by RobertoOVerified Purchase

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Q: QuestionDoes this come with the 14 day PS+ trial code when bought at Best Buy?

Asked 1 year ago by geth.

• A:Answer YES AND NO!!! The reality is that it has the opportunity for a code inside, not the code itself inside the box. To get your free trial, you will need a 12-digit code to enter into playstation network. Your purchase will have a small colored paper with instructions on how to obtain this code. This colored paper will have a QR code (and URL address if you prefer) for you to access WD's designated webpage to get your PSN code. The main things you'll need when on this webpage are: the serial number of your specific drive (labeled SN on the back of the physical drive) and you'll need a document to upload that is "proof of purchase". BOTH ARE REQUIRED TO CONTINUE. And no, I have not seen a designated outline of what qualifies as proof of purchase, but I'm guessing a receipt of your purchase is what's needed for this. This is as far as I've gotten because when I was doing this, I was told that my Serial Number has already been used even though this is a new product and I've never used the voucher yet so...yeah, you get the opportunity to get a code, no real code inside.

  Answered 7 months ago by GSD007

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Q: QuestionWill this ssd work for ps5 pro? or is it only for ps5?

Asked 1 year ago by OttoMotto.

• A:Answer Ps5 And Ps5 pro I switched from my ps5 to my pro and like the ps5 it’s easy to install it’s the exact same way and perfect fit I hope this helps

  Answered 4 days ago by GarrettBVerified Purchase

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Q: QuestionWill this work on a PC?

Asked 1 year ago by OP.

• A:Answer Yes

  Answered 4 months ago by NathanosVerified Purchase

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Q: QuestionWould this work with a PS4 console? If not, does WD make an Internal SSD with Heatsink for the PS4? I am trying to increase the storage capacity in order to have more games saved on my system. Is there another item that would work?

Asked 1 year ago by Reviewer.

• A:Answer You can buy an internal storage but I don’t think there higher then 2TB for ps4 But you can buy and external storage with 4TB or more and install it on to your ps4 and you would have a lot more storage but that’s your decision

  Answered 1 year ago by BrianVVerified Purchase

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Q: QuestionIs this in addition to the storage of the console?

Asked 1 year ago by Jay.

• A:Answer Yes, nothing replaced, it just plugs in and adds a bunch of memory to your console.

  Answered 1 year ago by TomasCVerified Purchase

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Q: Questioncan you download ps5 games on it

Asked 1 year ago by Anonymous.

• A:Answer Yes. You can install PS5 game onto it.

  Answered 1 year ago by Ibotta

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Q: QuestionSo the games I have stored now will those be safe adding the card?

Asked 1 year ago by Pete.

• A:Answer Yes it is safe adding the card it won’t delete the games you have on the console

  Answered 1 year ago by AngelVerified Purchase

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Q: QuestionWhat size screwdrivers do I need?

Asked 2 years ago by Trin.

• A:Answer From my personal experience. Philips screwdriver, alittle smaller than isual, hopefully this helps answer your question

  Answered 1 year ago by PersonalPowersFanVerified Purchase

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Q: QuestionDoes this also come with the 5 year warranty from Western Digital that you receive if bought straight from them online?

Asked 1 year ago by Frankie.

• A:Answer Under the specifications it does say 5 year Manufacture's warranty, so I would say yes. Although I just purchased mine weeks ago and have no experience with utilizing a warranty as yet for this product.

  Answered 1 year ago by Alicia

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Q: QuestionWould someone be able to install it for me if I asked them to to make sure it is done properly and works.

Asked 1 year ago by Bc.

• A:Answer Yes but its easy enough a child could do it

  Answered 1 year ago by BillySVerified Purchase

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Q: QuestionAm I able to use this ssd in a desktop computer seeing it’s listed for play station only

Asked 1 year ago by Anonymous.

• A:Answer Yes. In a desk top it should be fine as long as it doesn't sit under the graphics card. It has a larger profile nectar is the heat sink

  Answered 1 year ago by Anonymous

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Q: QuestionWhen will this be available?

Asked 1 year ago by Frankie.

• A:Answer It is now

  Answered 1 year ago by user914750

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Q: QuestionI installed this to my ps5 and it won’t start up until trying for a third time. I installed the ssd like the guy in the video but nothing works.

Asked 2 years ago by Anonymous.

• A:Answer Update your ps5. Turn it off and disconnect from power. Install the SSD. Reconnect to power and power on. Enter settings, switch the default storage area to the ssd. Then, if you like, swap your save games to the SSD, also in settings. And that's it. Should read larger storage space after completion.

  Answered 1 year ago by ShaquandraVerified Purchase

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