“I purchased this Flash drive to save a 2 hour video on it. It is 128GB and the video is an MP4 movie of 20GB. The drive is brand new, yet when I try to copy the movie onto it, I get an error stating that the file is too large to transfer. Please help”

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• Hi Sara, Please contact us so that we can help troubleshoot the issue and provide an appropriate resolution.  Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 4 years ago

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