“I just bought this and it says I have 14TB space but when I move a file it say the 900MB file is big and there isn't room. I have no idea why this is. I literally have no files besides the 2 files it came with... Help”

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• Might need to reformat and adjust the cluster size

  Answered by Jesse 1 year ago

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• Hello, We are sorry for the inconvenience caused & to assist you better it would be helpful to have a bit more information. We request you to please get in touch with our customer service team to elaborate on the issue. This way we can ask you some questions to isolate the issue & to provide the best possible resolution. -Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 2 years ago

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