A:AnswerHi Joco,
Please know that the WD Easystore Portable is an External Hard Drive and not an SSD.
Need Help? Please see our “ Contact Us” page for information
A:AnswerHi ran,
Yes, you can store the pictures on this drive. In order to know more about this drive you can refer to the link given.
http://products.wdc.com/library/AAG/ENG/4078-705145.pdf
Need Help? Please see our “ Contact Us” page for information
A:AnswerHi,
Please let us confirm that the WD Easystore is a plug and play device. Data can be moved, deleted or copied on and off the drive without any software.
How to use a WD external hard drive with your computer:
https://support-en.wd.com/app/answers/detail/a_id/10132
Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi,
Please know USB 3.1, USB 3.0 and USB 2.0 are backward compatible with USB 1.1. When connected to a USB 1.1 port or hub, a USB 3.1, USB 3.0 or USB 2.0 device can transfer data up to 12 Mbps. We would recommend you to please contact to your Motherboard or computer manufacturer in order to get right information. Need Help? Please see our "'Contact Us" page for information
A:AnswerHi Me,
Sorry to hear that your drive not recognizing on your PC. Please refer to the link given below to troubleshoot the issue.
https://support-en.wd.com/app/answers/detail/a_id/21239/h/p2
If the issue persists, please contact to our support.
https://support.wdc.com/contact_phone.aspx?lang=en
A:AnswerYes it should just as long as you have a compatible USB plug on the computer. After you plug it in you might have an update to update the USB or device but after that should be smooth sailing.
A:AnswerHi SnapCraft,
Thank you for showing your interest in WD Easystore drive. Please know we have tested these drives on windows OS and mac OS. In order to check the compatibility, we would suggest you to please contact to your Host device manufacturer. Need Help? Please see our "'Contact Us" page for information
A:AnswerHi, We have tested this drive for normal operation on windows and mac. You can consider a purple Hard drive for this task. We recommend you to please contact to your DVR manufacturer in order to know the compatibility. Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi weyheylarrie87,
The WD Easystore drive is a plug and play device which comes preformatted in the NTFS file system for Windows operating system. If you are using a Mac computer then the drive needs to be formatted in the HFS+J file system for operation. Please refer to the link mentioned below:
"How to Partition and Format a WD Drive on Windows and macOS":
https://support-en.wd.com/app/answers/detail/a_id/8200
Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi harvey, Thank you for showing your interest in WD My Passport drive. We understand that you want to use this drive with your Samsung TV. We have tested this drive with windowsOS, macOS. In order to check the compatibility, we would suggest you to please contact the TV manufacturer. Need Help? Please see our "'Contact Us" page for information
A:AnswerHi Sam, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS as an external storage for a normal operations. You may required reformat in ExFAT for gaming purposes. follow the given to format the drive in ExFAT.
https://support-en.wd.com/app/answers/detail/a_id/20821/kw/exfat
Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi Jerseyjen,
Please know this drive will be worked as an external hard drive. Please refer to the link mentioned below to know more about this drive in details.
http://products.wdc.com/library/AAG/ENG/4078-705145.pdf.
Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi Questee,
Thank you for showing your interest in WD My Easystore drive. Please know we have tested these drives on windows OS and mac OS. For more information please refer to the link mentioned below.
http://products.wdc.com/library/UM/ENG/4779-705168.pdf
Need Help? Please see our "'Contact Us" page for information
A:AnswerHi tOM,
Yes it comes with user manual in various language. Please refer to the link mentioned below know more about the WD Easystore portable drive. and Easystore Desktop drive.
"easystore Portable Storage Product Overview"
http://products.wdc.com/library/AAG/ENG/4078-705145.pdf
"easystore Desktop Storage Product Overview"
http://products.wdc.com/library/AAG/ENG/4078-705144.pdf
Need Help? Please see our "'Contact Us" page for information
A:AnswerHi SCINLA,
You can take backup on another external hard drive. Once the backup completed you can erase the data from the existing drive. This process might corrupts your data due to partition failure or macOS partition error.
We would recommend you to perform this operation in an expert's observation. Moreover you can contact to us this way we can find a solution to troubleshoot this issue.
Need Help? Please see our "'Contact Us" page for information
A:AnswerHi ernie,
You can set up a password protection using the windows or Mac's security tools. We have not tested this drive with security software.
Need Help? Please see our "'Contact Us" page for information
A:AnswerHi WillJC, Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS. You can use this drive with your PS4 by reformatting the drive into the compatible file system but we do not recommend. Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information
A:AnswerHi Joy, Thanks for showing your interest in WD Easystore drive. This drive is compatible with macOS. Reformatting will be required for macOS. Please refer to the link mentioned below to reformat the drive. "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 Also refer to the link mentioned below to know more about the WD Easystore. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf Need Help? Please see our "'Contact Us" page for information.
A:AnswerHi DonnyJ,
Thanks for showing your interest in WD Easystore drive. We have not discontinued this drive, you can purchase this drive from Best Buy. We are not selling this drive through our online store.