Questions & Answers
- Model:
- WDBAJN0010BBK-WESN
- |
- SKU:
- 6406515
Q: QuestionCan I use this to store images from my iPhone to this device? I have like 25,000 photos and wants to store them someplace other than my phone. My laptop won’t accept that many photos.
Asked by Anonymous.
- A:Answer Hello, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. You can move the data from phone to drive using your computer. Refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionWill this work on Chrome notebook?
Asked by CB.
- A:Answer Hi CB, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. To know more about the drive, refer link- http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan I purchase a replacement cable in the same length? I am past the warranty. It appears to be USB a to USB micro b and about 14 inches long.
Asked by kelly.
- A:Answer Hello kelly, We would request you to purchase the cable from the third party websites or near by your store as the drive is out of warranty as informed by you. -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan I download files from my MAC to this hard drive and then upload them to my PC laptop?
Asked by Stuckinde.
- A:Answer Hello Stuckinde, Please be informed that the WD Easystore External drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 .In order to use the drive with both Windows and MacOS you need to reformat the drive to exFAT file format by referring to the link: https://support-en.wd.com/app/answers/detail/a_id/20821 .Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it.-Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionWill it work with a ps5
Asked by Anthony.
- A:Answer Works on PS4 and Xbox series so as long as it it formatted when it’s connected there is no reason it wouldn’t work on ps5
Answered by James
Q: QuestionWill it work for Xbox 1
Asked by Anonymous.
- A:Answer Hello, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. Please check with the manufacturer vendor whether the WD drive will fit and support the host device. Refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionDoes this product (WD Easystore) come with the necessary cable (sku 6471832) or not ? I would order together if not. I am attaching to an iMac 2013 with USB and Thunderbolt ports.
Asked by RickyR.
- A:Answer Hello RickyR, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive ships along with a USB 3.0 cable and uses USB 3.0 Type-A interface. For more info on the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionWill this work with a MacBook Air M1 2020 Laptop?
Asked by BSutt.
- A:Answer Hello BSutt, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. Please check with the manufacturer vendor whether the WD drive will fit and support the host device. Refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionHow fast is the transfer speed?
Asked by Amin.
- A:Answer Hello Amin, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive ships along with a USB 3.0 cable and uses USB 3.0 Type-A interface. For more info on the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionWhat is the RPM and MB read per second? I would love to know.
Asked by Anonymous.
- A:Answer Hello, Please be informed that the WD Easystore Portable Hard Drive is a plug 'n' play device and has connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices. The drive is designed and test for Windows and Mac computers. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionI understand that this drive works for both windows and Mac however, I have files on an old pc that I want to save and new ones on a Mac as well. Would it work on both at the same time or after it is reformatted on the Mac it would not work on the PC?
Asked by Mario.
- A:Answer Hello Mario, Please be informed that the WD Easystore External drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 .In order to use the drive with both Windows and MacOS you need to reformat the drive to exFAT file format by referring to the link: https://support-en.wd.com/app/answers/detail/a_id/20821 .Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it.-Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionWill this be decent for gaming will the FPS and loading times be affected by a lot
Asked by gaming.
- A:Answer Hello, Please be informed that the WD Easystore Portable Hard Drive is a plug 'n' play device and has connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices. The drive is designed and test for Windows and Mac computers. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionIs this compatible with intel celeron
Asked by James.
- A:Answer Hello James, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. Please check with the PC/Laptop vendor whether the WD drive will fit and support the host device. Refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: Questiondoes it work with chromebooks?
Asked by Anonymous.
- A:Answer Hello, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible and comes with USB 3.0 Type-A Interface. For more information: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionDoes it come with the software to auto backup?
Asked by Terribleremotecontrol.
- A:Answer Hello, Please be informed that for auto backup on Wd Easystore drive you could use file history on windows and time machine backup on mac. You could refer to the link mentioned below: Windows 10 and 11 File History Backup and Restore to a WD DAS-https://support-en.wd.com/app/answers/detail/a_id/25298/kw/file%20history and macOS Time Machine Backup and Restore to a WD DAS-https://support-en.wd.com/app/answers/detail/a_id/18952/kw/time%20machine -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionIs there a software download available for Mac Monterrey operating system?
Asked by Mike.
- A:Answer Hello James, Based on your concern, we would suggest you to download the WD Discovery which allows you to download and keep up to date other WD Apps such as WD Security app, WD Backup and WD Drive Utilities, and learn about software from WD partners. Please refer to the given mentioned link to download the software: (For Windows) :https://downloads.wdc.com/wdapp/Install_WD_Discovery_for_Windows.zip (For Mac OS ): https://downloads.wdc.com/wdapp/Install_WD_Discovery_for_Mac.dmg -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan I use this to store the music & movies I've purchased?
Asked by JimR.
- A:Answer Hello JimR, Please know that, the Easystore Portable drive is a high capacity option in a compact, lightweight device. The Easystore Portable drive is both USB 3.0 ready and USB 2.0 compatible, and built with the trusted quality and reliability that WD is known for. Yes, you can use this to store flies, docs pictures etc. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionIs the drive compatible with a Windows XP computer?
Asked by NotofthisWorld.
- A:Answer Should be if you can find a computer with Windows XP on it.
Answered by BruceBuffett
Q: QuestionDoes this work with iPhone 8 Plus?
Asked by iPhonecompatible.
- A:Answer Hi, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. You can move the data from phone to drive using your computer. Refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionCan this unit be used with a smart tv and dish network DVR as an external hard drive?
Asked by Senior1.
- A:Answer Hello Senior1, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers. We recommend you to please contact your host device vendor support to check whether the drive will support. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team


























