Questions & Answers
- Model:
- WDBAJN0010BBK-WESN
- |
- SKU:
- 6406515
Q: QuestionI have a desktop MAC from 2010 and need to backup my hard drive. Will this work? The software is MacOS Sierra, 10.12.6. The hard drive storage space is 500 GB but I have only used 64GB. Thanks.
Asked by Sri.
- A:Answer Hi Sri, Please be informed that the WD Easystore drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionIs this compatible with a mac mini ( late 2012 )
Asked by 34135.
- A:Answer Hi 34135, The WD Easystore external portable hard drive comes pre-formatted with NTFS format for Windows computer. We would also request you to please contact your laptop manufacturer support to get the compatibility information. However, you can reformat the drive with macOS supported HFS+J file system by using this link: "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionIs this hdmi compatible for a hp monitor
Asked by Keebler.
- A:Answer Hi Keebler, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionDoes this work with a PS5
Asked by Collin.
- A:Answer Hi Collin, Sony added support for external USB hard drives on the PS5 with their April 2021 update. However, due to PS5 restrictions, games can only be played off the console’s internal SSD. As such, external USB storage hard drives only function as a faster way to hot-swap games and data on or off the PS5’s internal storage. -Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionCan I transfer my pictures from my iphone11?
Asked by Anonymous.
- A:Answer Yes you can save all your pictures, documents and more... you have plenty of space
Answered by Lachica
Q: QuestionAfter installation of the software I don’t see any way/instructions to backup/ replace files?
Asked by Lag.
- A:Answer Hi Lag, Please be informed that the Easystore Portable drive comes pre installed with WD Backup software. WD Backup is an application which automatically stores a copy of your files, photos, and documents with on premise backups to a WD drive as primary storage. It can also restore previous backups to your computer For more info about the WD Backup Software, refer to the link: https://support-en.wd.com/app/answers/detail/a_id/12279 -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan I use this to watch movies on a smart tv
Asked by bkm905.
- A:Answer Hi bkm905, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. Moreover, we recommend you to please check with your host device vendor for more compatibility info. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionWho is manufacturer?
Asked by Alex.
- A:Answer WD stands for Western Digital
Answered by Prometheon
Q: Questioncan this be used to store a pc game? and is it compatible with windows 10
Asked by ferrrrrrra23.
- A:Answer Hi ferrrrrrra23, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. You can keep any data (files/folders) in the drive. Also, the drive is compatible with windows 10. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan I use it to transfer files from an old pc to a new pc? Both pc' are desktop.
Asked by Parker.
- A:Answer Hi Parker, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers. You can use the drive to move files from old to new pc. If both the desktop computers are on windows platform you can use ready drive out of the box. If you want to use drive on cross-platform like windows to mac or vise-a-versa then it needs to be formatted in exFAT file system. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionDoes it work for gaming pc
Asked by Anonymous.
- A:Answer Hi, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. For more info about the compatibility of the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan I download a box one games with this
Asked by Anonymous.
- A:Answer Yes it is .
Answered by Brand
Q: Questioncan this be used for pictures and can they be put in different folders
Asked by dj.
- A:Answer Hi dj, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. you can keep any data in the drive in different folders. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan this device be set up to automatically save files at a specific time?
Asked by REBDEZ.
- A:Answer Hi REBDEZ, Please be informed that the WD Easystore drive comes equipped with WD Backup software for windows & Time Machine for macOS. WD Backup is an application which automatically stores a copy of your files, photos, and documents with on premise backups to a WD drive as primary storage. It can also restore previous backups to your computer. To know more about the WD Backup software refer to the link: https://support-en.wd.com/app/answers/detail/a_id/12279 -Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionDoes this drive come with backup software?
Asked by Dunk.
- A:Answer Hi Dunk, Please be informed that the WD Easystore drive comes equipped with WD Backup software for windows OS and Time Machine for macOS. Moreover, WD Backup is an application which automatically stores a copy of your files, photos, and documents with on premise backups to a WD drive as primary storage. It can also restore previous backups to your computer. To know more about the WD Backup software refer the below link- https://support-en.wd.com/app/answers/detail/a_id/12279 . -Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionWill this work with a chromebook os?
Asked by Anonymous.
- A:Answer Hi, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. We recommend you to please check with your host device vendor for more compatibility info. Please refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: Questionwhen does the sale on this item end?
Asked by rick.
- A:Answer Much merchandise at Best Buy is sold at big discounted prices for several months or even years but the amount of the discount can vary moderately on a weekly basis and more substantially on a monthly basis. The bottom line is if you find something that you want to buy at a price that you like either buy it or take your chances that the discounted price will not increase to a point beyond what you are willing to pay.
Answered by Prometheon
Q: QuestionCan this 1TB drive be used to store and play movies on a Blu Ray player, and will it require its own power supply?
Asked by Deborahdene.
- A:Answer Hi Deborahdene, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. We recommend you to please check with your host device vendor for more compatibility info. Moreover, you can store any data in the drive. Please refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information
Answered by Western Digital Team
Q: QuestionDoes this come with a USB plug or do you have to buy one for it ?
Asked by siah.
- A:Answer Hi siah, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionI'd like to backup my personal computer (MacBook Air) as well as my work computer that uses Windows. Is it possible to backup both devices on the same external hard drive?
Asked by Jessica.
- A:Answer Hi Jessica, The WD Easystore external portable hard drive comes pre-formatted with NTFS format for Windows computer. However, the hard drive can be reformatted in a supported exFAT format to be used on Windows and macOS. Refer to the link: How to Format a WD hard drive to exFAT or FAT32 File System: https://support-en.wd.com/app/answers/detail/a_id/20821/ -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
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