“Hello, I bought this device for my Xbox X, downloaded many games, however it happened a few times that my console doesn’t recognize the drive & have to restart, plug , unplug the device which is frustrating, is that normal ? Any way to fix that issue?”
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Hello, Based on your concern we would request you to refer to the mentioned link below: "Windows or macOS Cannot Find My Drive": https://support-en.wd.com/app/answers/detail/a_id/12455/kw/drive%20inaccessible . If the issue persist then we would request you to open a support ticket : https://support-en.wd.com/app/ask/session/ -Need Help? Please see our "'Contact Us" page for information.
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