1-6 of 6 Answers
Really depends on why it failed, take it to Best Buy and let the techs take a look
Sorry, there was a problem. Please try again later.With total failure, other than sending it in to a recovery service, you can't. For partial failures, you may be able to use utility software (not included with the drive) to get the unaffected data off the drive. For controller failure outside of warranty, meaning the circuit board in the drive unit, you may be able to remove the drive from the enclosure and put it into another enclosure or computer that supports SATA. WD will not return your data to you if you send it in under warranty. If the data is truly critical and is only stored on this drive, I suggest having a secondary backup of some sort.
Sorry, there was a problem. Please try again later.BILL, I'VE HAD 2 WD MYBOOKS FAIL ABOUT 10 YEARS AGO. I BUY SO MANY THAT I TOOK THE HARD DISK OUT OF THE BUM CASE AND PUT IT IN A WORKING ONE AND RECOVERED THE DATA. BOTH FAILURES WERE OF THE BOX, NOT THE DISKS. IF DATA IS CRITICAL, BACK IT UP BETWEEN TWO MYBOOKS, THEY'RE CHEAP!
Sorry, there was a problem. Please try again later.If the drive has a crash, physical impact with heads and platters, it is gone. This seldom happens on its own now days, but if you drop the drive while it is on, it will happen. If you disconnect it during a write cycle, normally yes, but with conditions. There are software available for purchase on the market, that will attempt to rebuild the clusters, tables, etc, and sometimes it works well. However, normally you will not get 100% back.
Sorry, there was a problem. Please try again later.You could take it to a computer repair shop and see if they could get your files off, or you could do it yourself. I had an external drive that broke once, and I had to take it apart and put the drive in my computer. Luckily, it wasn't the actual drive that failed it was the board in the drive enclosure. If it is your drive, most of your data probably could be recovered, but you would have to take it to someone who does that, and I heard it isn't cheap.
Sorry, there was a problem. Please try again later.The short answer is maybe. If the disks are not damaged, info can be recovered. But this is not a cheap option. There are companies that do this. If you need this data and can not lose it besides backing up to a hard drive get a cloud account and save there also.
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