“Red light stays on Upon setting everything up, the hard drive is supposed to have a solid blue light once ready per set up instructions. Mine still stays a solid red even after a long period of time. I'd have a defective drive right?”
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Check all of your cables and make sure that they are connected properly. If that doesn't unplug the power cable for 10 seconds and then reconnect and see if that helps. If those efforts fail then call WD technical support because you may have a defective drive.
Sorry, there was a problem. Please try again later.To verify if you NAS is defective, I would go online and find out what the steps are to reset your NAS; could be some steps like pushing on a button when power it up. Then repeat the initial setup steps whilst keeping things (admin pwd, shares, backups, cloud sharing) really simple. Don't choose any of the kewl features. Then see after it reboots and perhaps has downloaded the latest updates, can you see it on your local network (LAN). Can you copy a basic text file to it. Then copy a bunch of files and see if you can see them from your other computers, tablets, etc. If this works, then turn on a few features and continue from there.
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