“My drive 1 failed and I need to return it, can WD gain access to the failed drive or is there no accessif its bad?”
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If you have critical data that you need back, you will have to reach out to companies that specialize in data recovery. These services can be very costly and do not guarantee complete recovery so consider if its worth the trouble.
Sorry, there was a problem. Please try again later.Depends on how bad the damage is. I would check with WD to see about warranty status and what the repair costs would be. Most likely will need to send disk to them and them to analyze repair
Sorry, there was a problem. Please try again later.It's possible to gain access to your data. If security is your priority then destroy the failed hard drive.
Sorry, there was a problem. Please try again later.I've had external drives fail, and a friend of mine who is a really good IT guy has been able to get the files off. I'm not sure if WD will do that or not. I think Best Buy will do it for a fee.
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