WD - My Cloud Mirror 4TB Personal Cloud Storage - White

Name: WD - My Cloud Mirror 4TB Personal Cloud Storage - White
Brand: WD
SKU: 4561420
Rating: 4.4 (140 reviews)

Model: WDBWVZ0040JWT-NESN

SKU: 4561420

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Key Specs
- Storage Drive Type: HDD (Traditional, mechanical hard disk drives are the most common type of storage because they're relatively inexpensive and offer huge capacities. However, they also generate both noise and heat. Solid state drives, also known as SSDs, are many times faster than hard disk drives and have no moving parts to wear out, but typically offer less capacity for the same price.)
- Interface(s): USB 3.0 (Refers to the types of connections that devices use to interact and communicate with each other.)
General
- Product Name: My Cloud Mirror 4TB Personal Cloud Storage
- Brand: WD
- Model Number: WDBWVZ0040JWT-NESN
Performance
- Storage Drive Type: HDD (Traditional, mechanical hard disk drives are the most common type of storage because they're relatively inexpensive and offer huge capacities. However, they also generate both noise and heat. Solid state drives, also known as SSDs, are many times faster than hard disk drives and have no moving parts to wear out, but typically offer less capacity for the same price.)
Compatibility
- Internal Or External: External
- External Hard Drive Type: Desktop (Physical characteristics of the hard drive, including size, weight and how you connect to your device.)
- Interface(s): USB 3.0 (Refers to the types of connections that devices use to interact and communicate with each other.)
- Minimum System Requirements: PC: Windows Vista, 7, 8 or 10; Mac: OS X Yosemite, Mavericks, Mountain Lion or Lion; DLNA/UPnP devices for streaming; router with Internet connection
Features
- Security Features: Password Protection
Dimension
- Product Height: 3.75 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 3.9 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Weight: 3.4 ounces (The out of box weight of the item.)
Included
- Included Software: WD SmartWare Pro - PC backup software (3-user license), WD Access device management tool
Warranty
- Manufacturer's Warranty - Parts: 2 years limited
- Manufacturer's Warranty - Labor: None
Other
- UPC: 718037840574

Wirelessly store and access your photos and videos with this WD My Cloud Mirror personal Cloud storage, which offers a generous 4TB capacity. USB 3.0 ports and a Gigabit Ethernet port provide high-speed connectivity to your devices and home Wi-Fi network.

4TB storage capacity: Offers ample room to house photos, videos, music, documents and other important files.
2 USB 3.0 ports: Make it easy to connect to your computer or other compatible hard drives to expand your storage options.
Gigabit Ethernet port: Provides a high-speed Internet connection.
Dual bays for flexible data management: With Mirror Mode (RAID 1), content is stored on one drive and automatically duplicated onto the second drive for security.
Password protection: Guards your data against unauthorized access.
Stream content to DLNA/UPnP devices: Easily access stored content on your tablet or smartphone, Smart TV, media player or gaming console.
Downloadable apps: WD Sync file synchronization app and WD My Cloud mobile app (available for Apple® iOS and Android).
Compatible with PC and Mac: Windows Vista, 7, 8 or 10, or Mac OSX Yosemite, Mavericks, Mountain Lion or Lion for flexible use.

Whats Included

My Cloud Mirror 4TB Personal Cloud Storage
Ethernet cable, AC adapter
Software: WD SmartWare Pro and WD Access device management tool
Owner's manual

Q: Does this unit have 2-4tb drives, or 2-2tb drives for a total of 4tb

A: 2-2TB drives. One copies the info from the other, so in effect you can only backup 2TB. while the second drive copies the first.

Q: Does this model use 2 WD Red drives?

A: Yes, it comes with two WD Red drives of 2TB capacity each.

Q: What happens if one of the drives fails? Does WD sell drives that can be purchased and swapped out with the failed drive? Does the software notice the new drive and continue working seamlessly? Any other things to consider?

A: The software does notice if one of the two drives fails and indicates it to you with a light on the front of the unit. Each of the two drives is very easily swapped out with a replacement and the unit will detect the new drive and ask if you want to mirror your remaining drive data onto the new drive. If one of the drives is dead, the second will continue to work, but without the extra layer of backup protection offered by the RAID mirror feature.

Q: Is this unit stand alone or does it require a computer?

A: The hard drive can stand alone because it runs on your network using a ethenal cable but if you don't have a computer and or your network isn't hocked up to the internet I don't now what use this hard drive would be

Q: My drive 1 failed and I need to return it, can WD gain access to the failed drive or is there no accessif its bad?

A: If you have critical data that you need back, you will have to reach out to companies that specialize in data recovery. These services can be very costly and do not guarantee complete recovery so consider if its worth the trouble.

Q: Can I back up my pictures taken on an i phone or an android phone onto the drive remotely through its mobile app?

A: I have an iPhone 6 Plus and have backed up pictures to a WD MY CLOUD EX2 ULTRA 12TB using the My Cloud app

Q: Dell Lattitude laptop lost sound. Where/how do I start troubleshooting?

A: Contact Dell support.

Q: Is this the GEN1 or the GEN2? What are the enhancements on the GEN2?

A: Gen 1.

Customers are saying

Customers have good things to say about the My Cloud Mirror 4TB Personal Cloud Storage's ease of use, ample storage capacity, and reliability. Many appreciate its RAID capabilities, providing data redundancy and peace of mind. Setup is also reported as straightforward. However, some users mention that the device's processing power could be improved for tasks such as media streaming.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 2 out of 5 stars
Worked OK for 1 month
Setting up was not too challenging. Backing up my hard drive took a long time and I never got confirmation back up was complete. I still don't know if my data is backed up. After the last firmware update, my computer can't find the device and it now has red lights blinking all over the place. Not sure what is going on. I wasting precious time during my holidays to troubleshoot this thing. Looking for answers online has been painful and with no concrete solutions. Very disappointing.
Posted 8 years ago by EduPagani
Rated 5 out of 5 stars
Very good little NAS at a decent price with the ab
The WD MyCloud Mirror is a fairly powerful albeit small storage system (two disk bays). The unit I have is the 4Tb version. I also have a WD MyCloud EX2 and the main difference between this model and the EX2 is that this model uses cheaper NAS hard drives, not the Western Digital Red drives the EX2 comes with (which in my opinion are far better drives). Initial setup is very simple. Just attach it to your router and go through some questions. If you want to dig deeper however there are a whole host of options available to you including which system you want for your drives (it defaults to RAID 1 but you can set it to striped if you prefer more disk space at the expense of the auto backup). Digging deeper into the options the MyCloud Mirror gives you, you can turn on media server capabilities (Twonky which is a DNLA application that works well), cloud access (this basically means you can access the device from anywhere and there are a few apps you can download for Android, Iphone, iPad etc. like the WD Photos app which work fairly well), setup the device for iSCSI (basically like having another Hard drive attached to your computer), VLAN, SNMP, port forwarding and a whole host of other options. All of these options are made available through an easy to use web interface. If this is on your home network, one tip I would give is to give this device a static IP address rather than the default DHCP address. This way it is very easy to go to the web interface for the device (just type in the IP address) and you can also get access to any share on the device very easily as well by mapping a drive to \\StaticIP\ShareName. By default there is an admin user with a few shares created but you can very easily create your own users with their own shares, put them in groups for easier management etc. It works quite similarly to the way Windows does File Shares for permissioning and is quite easy to grasp. I have a Microsoft MSDN subscription which gives me access to basically all of the Microsoft Software for development purposes. I use the MyCloud Mirror mainly as a store for the ISO files that I download from MSDN. From there it is very easy to use these ISO's on any computer on my network, a central storage place if you like. I also use it to back up the thousands of photographs I take which I mainly store on my MyCloud EX2, but use this as a backup should that device completely fail (in theory this should not be necessary due to the RAID configuration, if one drive goes bad then I should still be able to get my photos off the second drive however better being safe than sorry), and I can access these pictures from anywhere using the WD Photos app on my phone and iPad. Hardware specs for the MyCloud Mirror won't astound anyone but they are enough (1.2GHz processor and 512Mb RAM) to cope with what this device does (it basically just stores and serves files). Surprisingly the specs are slightly lower than the MyCloud EX2 (1.5GHz processor) however the price is also slightly cheaper. You do get two fast USB 3 ports for expansion or to backup your files. The drives that are in the device are very easily replaceable if you wish to put in larger drives at a later stage. There is very little I can fault with this device except that it only has two bays. I prefer having more like my Drobo devices. Apart from that overall a great little device with enough options to suit almost any situation and the ability to easily get to your files from anywhere (both on your network and from the internet). Given the choice between the MyCloud Mirror and the MyCloud EX2, I would go with the EX2 as I much prefer the drives in that unit however this is a very good unit in and of itself. Update: Great news. Western Digital has contacted me (see comments section below) and are guaranteeing that these units will have WD Red drives in them (now that is great customer service). This was my main niggle with the My Cloud Mirror and the main reason I gave it 4 stars instead of 5. As such, with WD's new guarantee, I'm amending my rating accordingly.
Posted 8 years ago by point
Rated 5 out of 5 stars
GREAT PRODUCT long time user
I bought this unit out of fustration, due to the fact of Hard Drives failing (ssds too) and the fact that i have hundreds of GBs of photos, hundreds to thousands GBs of videos and a couple hundred GBs worth of family photo, and also business work. I tried many years to find something that worked for me, but always resulted in either not haveing the flash drive or hard drive when i needed it, or it was lost, or i grabed the wrong one. At the time of the purchase i was on the fence about getting it due to the price. Well 7 months into using I was all in, and LOVED the unit. in 7months of using at home, on vacation (accessing it thru the web) and being able to access my own personal cloud via my android phone, ipad, or even a public computer it was great. So great i purchased a 12TB drive. Now here is the only complaint. Western Digital has no system in place to easily migrate you files, and settings over to the new drive (if it is bigger). They have a system in place if you decide to go from a larger drive to a smaller size, but not vs versa. Love it, and anyone else that has photos, or important documents GET IT, you wont regret it.
Posted 7 years ago by AlphaWolfElectronics