Questions & Answers

Name: WD - My Cloud Pro PR4100 4-Bay 24TB External Network Attached Storage (NAS) - Black
Brand: WD
SKU: 5709974
Price: 1399.99 USD
Rating: 4.7 (3 reviews)

WD - My Cloud Pro PR4100 4-Bay 24TB External Network Attached Storage (NAS) - Black

Model:: WDBNFA0240KBK-NESN; |
SKU:: 5709974

User rating, 4.7 out of 5 stars with 3 reviews.

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QuestionIt is unclear how the 24TB are present. Are they four 6 TB drives?
Asked 3 years ago by CmdrRiker.
- Answer Yes there’s 4 6tb hard drives included
  Answered 3 years ago by Anonymous
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Questionwhat happens to my files when this device burn down by fire?
Asked 3 years ago by RB.
- Answer Hello RB, Please be informed the data is stored in the device itself so if the device has been damaged the data would have been damaged unfortunately. -Need Help? Please see our "'Contact Us" page for information.
  Answered 3 years ago by Western Digital Team
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QuestionWhat kind of discs are included? Could you describe in detail?
Asked 3 years ago by ABridges.
- Answer Hello, Please be informed that My cloud PR4100 devices have WD red or WD red plus drives installed in it. To check the specifications for the WD red and red plus drives, we would request you to please refer to the link mentioned below: https://support-en.wd.com/app/products/product-detail/p/288 WD Red Plus : https://support-en.wd.com/app/products/product-detail/p/2241 .-Need Help? Please see our "'Contact Us" page for information.
  Answered 3 years ago by Western Digital Team
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QuestionWhat is the maximum file size for each file? I heard that the maximum is only 5GB with the new OS5. Can anyone confirm this?
Asked 3 years ago by MaxFileSide.
- Answer Hello, Based on your query, we would like to inform you that maximum size of 5tb file you could upload at a time using mycloud.com in my cloud os5. -Need Help? Please see our "'Contact Us" page for information.
  Answered 3 years ago by Western Digital Team
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QuestionIs this unit good for a small business, file sharing between several computers?
Asked 3 years ago by Spooky.
- Answer Hello Spooky, Please know that my cloud PR4100 is a 4 bay device where you can use 4 drives at a time to make a storage capacity of your choice. Yes, My cloud PR4100 is a NAS device using mycloud.com multiple users can access the data on the drive. For more information please refer to the user manual of the device: https://support-en.wd.com/app/products/product-detail/p/139.-Need Help? Please see our "'Contact Us" page for information.
  Answered 3 years ago by Western Digital Team
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QuestionCan the drives be swapped out for larger drives? If so, how large?
Asked 3 years ago by Jolt.
- Answer Per the vendor website, the EX4100 can go up to 56 TB max capacity and the PR4100 can go up to 72 TB max capacity, thus, with the appropriate drives, this is the maximum possibility. But of course, the higher the capacity, the more expense involved.
  Answered 3 years ago by Anonymous
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QuestionDoes this product support the new OS5 update?
Asked 3 years ago by Anonymous.
- Answer Yes. Received my PR4100 today and OS5 was already installed.
  Answered 3 years ago by TTUEagle
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QuestionDoes this unit really weigh 224 pounds?!
Asked 4 years ago by Rickster.
- Answer All four drives weigh around 6 lbs total (about 1.5 lbs each) so my guess would be 22.4 lbs
  Answered 3 years ago by CmdrRiker
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Showing 1-8 of 8 questions

Questions & Answers

WD - My Cloud Pro PR4100 4-Bay 24TB External Network Attached Storage (NAS) - Black

Q: QuestionIt is unclear how the 24TB are present. Are they four 6 TB drives?

Q: Questionwhat happens to my files when this device burn down by fire?

Q: QuestionWhat kind of discs are included? Could you describe in detail?

Q: QuestionWhat is the maximum file size for each file? I heard that the maximum is only 5GB with the new OS5. Can anyone confirm this?

Q: QuestionIs this unit good for a small business, file sharing between several computers?

Q: QuestionCan the drives be swapped out for larger drives? If so, how large?

Q: QuestionDoes this product support the new OS5 update?

Q: QuestionDoes this unit really weigh 224 pounds?!

QuestionIt is unclear how the 24TB are present. Are they four 6 TB drives?

Questionwhat happens to my files when this device burn down by fire?

QuestionWhat kind of discs are included? Could you describe in detail?

QuestionWhat is the maximum file size for each file? I heard that the maximum is only 5GB with the new OS5. Can anyone confirm this?

QuestionIs this unit good for a small business, file sharing between several computers?

QuestionCan the drives be swapped out for larger drives? If so, how large?

QuestionDoes this product support the new OS5 update?

QuestionDoes this unit really weigh 224 pounds?!