Questions & Answers

Name: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
Brand: WD
SKU: 11021730
Price: 149.16 USD
Availability: InStock
Rating: 4.7 (5081 reviews)

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

Model:: WDBYVG0020BBL-WESN; |
SKU:: 11021730

User rating, 4.7 out of 5 stars with 5081 reviews.

Show only Answered Questions

Include AI Generated Q&A

Page Showing 21-40 of 270 questions

Ask a Question

QuestionWhen first using a device for backup with Mac OS Time Machine, it asks if you want MacOS to encrypt the device (recommended). Since the description of this device says "hardware encryption" should I have Mac OS encrypt the device or not?
Asked 6 years ago by John.
- Answer You can, it gives you more security. I usually go unencrypted myself but, I'm not dealing with highly sensitive material just studio applications.
  Answered 6 years ago by Jazzmaster
  Answer this question
QuestionIs this device compatible to use with an old vista program? Im trying to transfer old info from an old gateway laptop that still runs vista.
Asked 6 years ago by Nikki.
- Answer It should work. It comes with WD backup software but you don’t have to use it. I would suggest doing direct copy and paste from your Vista machine. The files should be readable on pretty much any modern computer. I have done this to put old data like you’re describing onto a Linux machine and it worked great! Good luck!
  Answered 6 years ago by Dwdw
  Answer this question
QuestionWill this work with a 2019 iMac, Catalina?
Asked 6 years ago by Bobbio.
This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
- Answer On the packaging it indicates it works with Mac via the software that comes with it. It also indicates that with a reformatting it will work with Apple Time machine. I bought it to use with an older Mac. I haven't implemented it yet. Hope this helps.
  Answered 6 years ago by KevinH
  Answer this question
QuestionIs this compatible with xbox consoles?
Asked 6 years ago by Anonymous.
This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
- Answer Yes it is I bought one just for my Xbox one s and friends uses his on his xbox one x so yeah it’s a go.
  Answered 6 years ago by Kidd
  Answer this question
QuestionAbout how many photos can be stored on this hard drive?
Asked 1 year ago by PhotoMama.
- Answer It depends on the "size" of the photos. By "size", I mean the data in each photo. Without getting too complicated, I will point to the fact that photos I have taken on my phone are about 3 MB each. The 2 TB Hard Drive contains space for 2 Terabytes of data. 2 TB = 2,000,000 MB This means that I would be able to store about 666,667 photos, if the size of each photo was 3 MB [2,000,,000 MB divided by 3 MB/photo = 666,666.6667 Of course if the photos are larger, then you would be able to store fewer pictures. And videos take up much more space than photos). Bottom Line is that 2 Terabytes (the size of this hard drive) is a lot of space. It's 2,000 gigs of space where data can be stored. Hope this helps.
  Answered 1 year ago by Anonymous
  Answer this question
QuestionDoes this backup from an ipad?
Asked 5 years ago by Nanc.
This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
- Answer This hard drive has a USB. Ipads are not capable of backing up content to this drive. There is only an USB-C on an ipad
  I would recommend:
  - Apple - USB-C to SD Card Reader - White
    User rating, 4.81 out of 5 stars with 1453 reviews.
  Answered 5 years ago by Denise
  Answer this question
QuestionIs this hard drive compatible with MacOS Mohave?
Asked 5 years ago by Richard.
- Answer Hi Richard, The WD My Passport external hard drive comes pre-formatted with NTFS for Windows computer. The hard drive can be reformatted in a supported filesystem HSF+J for Mac OS. Please refer to the link for more information. Reformatting Required for Mac OS Compatibility: https://support-en.wd.com/app/answers/detail/a_id/3879 To know more about the drive refer below link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionMy operating system is a iMac 10.6.8. My son just brought one of these home and it doesn’t work on my system? do you have one that is compatible with my old system on my iMac?
Asked 5 years ago by MamaJ1960.
- Answer Hi MamaJ1960, This question can be better addressed over the call. This way we can provide you best customer support. Need Help? Please contact us at: Phone: (https://t.co/4tEu1E0hVa) Email: (https://t.co/5bQq1l63Dn)
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionIs this compatible with the PS4?
Asked 6 years ago by CassT.
- Answer Yes, it is compatible with the PS4.
  Answered 6 years ago by CommunityAnswer
  Answer this question
QuestionIf I correct a file on my computer and then do a backup, will it override the backed up file or will it just add another file to my new back up?
Asked 2 years ago by Joy.
This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
- Answer It add another file
  Answered 2 years ago by MohandasK
  Answer this question
QuestionWhat happens if this hard drive breaks/formats with files on it? Do they automatically get backed up to a cloud storage or something..
Asked 3 years ago by Harley.
This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
- Answer No, it is a local device. It does include backup software, but this has to be configured.
  Answered 3 years ago by Anonymous
  Answer this question
QuestionIs this external drive password protect?
Asked 3 years ago by BPPelota.
- Answer Hello BPPelota, Please be informed that the WD My Passport drive is a device tested and designed for Windows and Mac computers for seamless operation. However, you can refer to the mentioned link for more information about the password protection: https://support-en.wd.com/app/answers/detail/a_id/4817 .To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.
  Answered 3 years ago by Western Digital Team
  Answer this question
QuestionWill 32or 3 TB work with my Dell laptops
Asked 4 years ago by Ally.
- Answer Hi, any external hadrive size will work with your laptop.
  Answered 4 years ago by Irving
  Answer this question
QuestionJust how long is the USB cable?
Asked 4 years ago by Rescuedad.
- Answer The USB cable is a short one. Eighteen inches to be exact.
  Answered 4 years ago by Carli
  Answer this question
QuestionMy dell inspiron comes with a usb 2.0 port and 2 usb 3.1 gen ports. will they all work on the WD My Passport backup drive.
Asked 4 years ago by Rosee.
This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
- Answer Yes, If you can use the USB 3 port it will transfer data faster.
  Answered 4 years ago by FrequentBestBuyCustomer
  Answer this question
QuestionCan I back up photos from Mac book then back up photos from pc windows 10 or will it be formatted to what ever I plug in first? Thx
Asked 5 years ago by VVvvbbbb.
This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue
- Answer Hi VVvvbbbb, Please be informed that the WD My Passport external portable drive comes preformatted in NTFS format for Windows OS, However, you can reformat the drive with macOS supported HFS+J file system or both macOS and Windows supported exFAT file system by using this link: "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionI am wanting to backup the photos on my macbook pro & then wipe the macbook pro clean and do a factory reset. Once i do that, will i be able to continue adding photos to the hard drive or will the hard drive not recognize the computer after factory reset?
Asked 5 years ago by lucy.
- Answer Hi lucy, Please be informed that the WD My Passport drive is a plug and play External Portable Hard Drive. Please know that once you transfer photos on the My Passport drive, it will act as a primary backup and you can anytime access the photos from the drive. Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionWill this work with the latest model MacBook Air apple with M1 chip?
Asked 5 years ago by LetsRoll.
- Answer Hi Rob, The WD My Passport external hard drive comes pre-formatted for Windows computer. The hard drive can be reformatted in a supported filesystem for Mac OS. Please refer to the link mentioned below for more information. Reformatting Required for Mac OS Compatibility: https://support-en.wd.com/app/answers/detail/a_id/3879 To know more about the drive refer below link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionDoes it have a power supply? I have my drive but can't locate the power supply.
Asked 5 years ago by Dawnd.
- Answer You shouldn’t need a power supply since it is a low power usage SSD, it’s just powered by the included USB cable.
  Answered 5 years ago by Chris
  Answer this question
QuestionHow difficult is it to see what's saved to the Passport?
Asked 5 years ago by Winedad.
This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
- Answer I use the File Explorer to open the directory. Can see everything that is on/saved to this item. Just like you would do to see what is on your "C" drive
  Answered 5 years ago by boxcar22
  Answer this question

Showing 21-40 of 270 questions

previous Page
1
2
3
4
5
6
More Pages available
next Page

Questions & Answers

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

Q: QuestionWhen first using a device for backup with Mac OS Time Machine, it asks if you want MacOS to encrypt the device (recommended). Since the description of this device says "hardware encryption" should I have Mac OS encrypt the device or not?

Q: QuestionIs this device compatible to use with an old vista program? Im trying to transfer old info from an old gateway laptop that still runs vista.

Q: QuestionWill this work with a 2019 iMac, Catalina?

Q: QuestionIs this compatible with xbox consoles?

Q: QuestionAbout how many photos can be stored on this hard drive?

Q: QuestionDoes this backup from an ipad?

Q: QuestionIs this hard drive compatible with MacOS Mohave?

Q: QuestionMy operating system is a iMac 10.6.8. My son just brought one of these home and it doesn’t work on my system? do you have one that is compatible with my old system on my iMac?

Q: QuestionIs this compatible with the PS4?

Q: QuestionIf I correct a file on my computer and then do a backup, will it override the backed up file or will it just add another file to my new back up?

Q: QuestionWhat happens if this hard drive breaks/formats with files on it? Do they automatically get backed up to a cloud storage or something..

Q: QuestionIs this external drive password protect?

Q: QuestionWill 32or 3 TB work with my Dell laptops

Q: QuestionJust how long is the USB cable?

Q: QuestionMy dell inspiron comes with a usb 2.0 port and 2 usb 3.1 gen ports. will they all work on the WD My Passport backup drive.

Q: QuestionCan I back up photos from Mac book then back up photos from pc windows 10 or will it be formatted to what ever I plug in first? Thx

Q: QuestionI am wanting to backup the photos on my macbook pro & then wipe the macbook pro clean and do a factory reset. Once i do that, will i be able to continue adding photos to the hard drive or will the hard drive not recognize the computer after factory reset?

Q: QuestionWill this work with the latest model MacBook Air apple with M1 chip?

Q: QuestionDoes it have a power supply? I have my drive but can't locate the power supply.

Q: QuestionHow difficult is it to see what's saved to the Passport?

QuestionWhen first using a device for backup with Mac OS Time Machine, it asks if you want MacOS to encrypt the device (recommended). Since the description of this device says "hardware encryption" should I have Mac OS encrypt the device or not?

QuestionIs this device compatible to use with an old vista program? Im trying to transfer old info from an old gateway laptop that still runs vista.

QuestionWill this work with a 2019 iMac, Catalina?

QuestionIs this compatible with xbox consoles?

QuestionAbout how many photos can be stored on this hard drive?

QuestionDoes this backup from an ipad?

QuestionIs this hard drive compatible with MacOS Mohave?

QuestionMy operating system is a iMac 10.6.8. My son just brought one of these home and it doesn’t work on my system? do you have one that is compatible with my old system on my iMac?

QuestionIs this compatible with the PS4?

QuestionIf I correct a file on my computer and then do a backup, will it override the backed up file or will it just add another file to my new back up?

QuestionWhat happens if this hard drive breaks/formats with files on it? Do they automatically get backed up to a cloud storage or something..

QuestionIs this external drive password protect?

QuestionWill 32or 3 TB work with my Dell laptops

QuestionJust how long is the USB cable?

QuestionMy dell inspiron comes with a usb 2.0 port and 2 usb 3.1 gen ports. will they all work on the WD My Passport backup drive.

QuestionCan I back up photos from Mac book then back up photos from pc windows 10 or will it be formatted to what ever I plug in first? Thx

QuestionI am wanting to backup the photos on my macbook pro & then wipe the macbook pro clean and do a factory reset. Once i do that, will i be able to continue adding photos to the hard drive or will the hard drive not recognize the computer after factory reset?

QuestionWill this work with the latest model MacBook Air apple with M1 chip?

QuestionDoes it have a power supply? I have my drive but can't locate the power supply.

QuestionHow difficult is it to see what's saved to the Passport?