Questions & Answers

Q: QuestionIs this WD drive compatible with the PS5?

• A:Answer Yes, this drive is compatible with the PS5, you can play and store PS4 games and archive PS5 games.

Q: QuestionWhat is the maximum read speed of this drive?

• A:Answer The maximum read speed for this drive is 130MB/s.

Q: QuestionWhat is the storage capacity of this WD drive?

• A:Answer This WD drive has a storage capacity of 2TB.

Q: QuestionWhat is the purpose of this WD drive?

• A:Answer This drive is specifically designed for gaming, providing additional storage for game libraries.

Q: QuestionWhat type of connector does this drive use?

• A:Answer This drive uses a Micro-USB Type B connector.

Q: QuestionHow is this WD drive powered?

• A:Answer This drive is powered through its USB port.

Q: QuestionHow many games can I store on this WD drive?

• A:Answer This drive can store up to 125 games.

Q: QuestionDoes this drive come with a Micro-USB Type B connector cable? If so, what type of connector is at the other end? Thank you.

Asked 3 weeks ago by Jen.

• A:Answer Hello, Please be informed that the drive includes a Micro-B connector cable, and the other end is USB Type-A for connecting to compatible devices.

  Answered 3 weeks ago by Western Digital Team

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Q: QuestionDoes this work with a ps5??

Asked 2 years ago by Jj.

• A:Answer Hello, Please be informed that the WD_Black P10 Game Drive gives your console or PC the performance enhancing tools it needs to keep your competitive edge. Moreover, you can store the PS5 games but not play directly from the external drive. PlayStation 5 (play PS4 games, store PS5 games) , PlayStation 4 Pro or PS4 with system software version 4.50 or higher. For more information about the drive please refer to the mentioned link: https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p10-game-drive-usb-3-2-hdd#WDBA2W0020BBK-WESN -Need Help? Please see our "'Contact Us" page for information.

  Answered 2 years ago by Western Digital Team

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Q: QuestionCan this hard drive be used to download games on laptops?

Asked 3 weeks ago by Midnight.

This question was asked about the related product: WD - P10 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black

• A:Answer Hello, Please be informed that this drive is designed to provide additional storage space for compatible devices, including laptops. Usage experience may vary depending on the system configuration, operating system, and application requirements. We recommend checking your laptop and game requirements for compatibility before use.

  Answered 3 weeks ago by Western Digital Team

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Q: QuestionCan I transfer pictures from Samsung Galaxy Ultra S21 directly to the hard drive?

Asked 4 months ago by Anonymous.

• A:Answer Hi, Please be informed that WD_Black P10 external portable hard drive is a plug and play device which designed for Windows and Mac operating system. We have not tested the drive on mobile devices or an android device. Therefore, we recommend you to move the data from phone to computer or vice versa using your computer. For more information about the drive, please refer to the link: https://www.westerndigital.com/products/portable-drives/wd-black-p10-game-drive-usb-3-2-hdd?sku=WDBA2W0020BBK-WES1

  Answered 4 months ago by Western Digital Team

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Q: QuestionWhat’s included in the box?

Asked 8 months ago by Justin.

• A:Answer Hello Justin, Please be informed that WD - P10 External Portable Hard Drive is a plug 'n' play device and the drive comes with WD_BLACK™ P10 Game Drive, USB Type-A to Micro-B cable and Quick install guide. For more information about the drive, please refer to the link: https://www.westerndigital.com/products/portable-drives/wd-black-p10-game-drive-usb-3-2-hdd?sku=WDBA2W0020BBK-WES1

  Answered 8 months ago by Western Digital Team

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Q: QuestionIs it compatible with a gaming laptop?

Asked 9 months ago by Isma.

• A:Answer Hello Isma, Please be informed that the WD_Black P10 Game Drive gives your console or PC the performance enhancing tools it needs to keep your competitive edge. This device is compatible with Windows 10+, macOS 11+, PlayStation 5 (play PS4™ games, store PS5 games) PlayStation 4 Pro or PS4 with system software version 4.50 or higher, Xbox Series X|S (play Xbox One games, store Xbox Series X|S games), Xbox One. For more info about the drive, please refer to the link: https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p10-game-drive-usb-3-2-hdd#WDBA2W0020BBK-WESN

  Answered 8 months ago by Western Digital Team

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Q: QuestionIs this product able to back up from my 2013 Mac desk top computer?

Asked 9 months ago by Anonymous.

• A:Answer Hi, the WD P10 Portable Hard Drive can be used to backup a Mac desktop. It may need to be reformatted to Mac OS Extended (Journaled) or APFS to work seamlessly with Time Machine. If you are facing any issue, please open a support ticket at https://support-en.wd.com/app/ask/session, the customer support team will contact you as soon as possible.

  Answered 9 months ago by Western Digital Team

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Q: QuestionDoes this drive come equipped to connect to XBox one?

Asked 11 months ago by Anonymous.

• A:Answer Hello, Please be informed that the WD_Black P10 Game Drive gives your console or PC the performance enhancing tools it needs to keep your competitive edge. This device is compatible with Windows 10+, macOS 11+, PlayStation 5 (play PS4™ games, store PS5 games) PlayStation 4 Pro or PS4 with system software version 4.50 or higher, Xbox Series X|S (play Xbox One games, store Xbox Series X|S games), Xbox One. For more info about the drive, please refer to the link: https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p10-game-drive-usb-3-2-hdd#WDBA2W0020BBK-WESN

  Answered 11 months ago by Western Digital Team

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Q: QuestionWill this work on my ps5

Asked 1 year ago by Anonymous.

• A:Answer Hello, Please be informed that the WD_Black P10 Game Drive gives your console or PC the performance enhancing tools it needs to keep your competitive edge. Moreover, you can store the PS5 games but not play directly from the external drive. PlayStation 5 (play PS4 games, store PS5 games) , PlayStation 4 Pro or PS4 with system software version 4.50 or higher. For more information about the drive please refer to the mentioned link: https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p10-game-drive-usb-3-2-hdd#WDBA2W0020BBK-WESN

  Answered 1 year ago by Western Digital Team

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Q: QuestionWill this hard drive work with x/s version of Xbox games? I recently bought a hard drive and after 3 hours of downloading abunch of games I came to found out I could not play any of the next gen (x/s) consoles games.

Asked 1 year ago by Spooky.

• A:Answer Hi Spooky, We are sorry for the inconvenience caused to you. The device System Compatibility is Xbox Series X|S (play Xbox One games, store Xbox Series X|S games) To know more about the drive refer to the link:https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p10-game-drive-usb-3-2-hdd?sku=WDBA3A0040BBK-WESN. - Need Help? Please see our "'Contact Us" page for information.

  Answered 1 year ago by Western Digital Team

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Q: QuestionCan you play the games on this device or do they have to be restore to the console?

Asked 1 year ago by DD.

• A:Answer Hi, Please be informed that the WD_BLACK P10 Game Drive is compatible with next-gen consoles, Xbox Series X|S (play and store Xbox One games / archive Xbox Series X|S games) or PlayStation 5 (play and store PS4 games /archive PS5® games). For more information about compatibility of the drive refer to the link: https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p10-game-drive-usb-3-2-hdd?sku=WDBA3A0040BBK-WESN

  Answered 1 year ago by Western Digital Team

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Q: QuestionIs this compatible with a Linux operating system?

Asked 1 year ago by anonymous.

• A:Answer Hi, Please note that the WD - Black P10 external drive is a plug 'n' play device. We have not tested the drive with Linux operating system. Please see the link to learn more about the drive: https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p10-game-drive-usb-3-2-hdd#WDBA2W0020BBK-WESN

  Answered 1 year ago by Western Digital Team

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