Questions & Answers

Q: QuestionIs this drive compatible with gaming consoles?

• A:Answer Yes, it is compatible with PlayStation 5, Playstation 4 Pro, PS4 with software version 4.50 or higher, Xbox Series X|S, and Xbox One.

Q: QuestionDoes this drive have any software for customization?

• A:Answer Yes, you can customize the drive's RGB lighting with the downloadable WD_BLACK Dashboard (Windows only).

Q: QuestionWhat is the maximum data transfer speed of this drive?

• A:Answer The maximum data transfer speed is up to 2,000MB/s.

Q: QuestionWhat is the storage capacity of this WD drive?

• A:Answer This WD drive has a storage capacity of 1TB.

Q: QuestionHow durable is this drive?

• A:Answer This drive is shock-resistant and can survive a drop of up to two meters.

Q: QuestionIf you store games on this device, do you have to transfer them back to your gaming console in order to play them?

Asked 3 years ago by Zach10.

• A:Answer PS4 games are able to play. PS5 games cannot be played from external hard drives. Advice: Put all PS4 games on the hard drive, all PS5 games you are not playing, and the active PS5 games on console. The PS5 can format the hard drive to read it.

  Answered 2 years ago by SmartBuyer

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Q: QuestionDoes this work with the Xbox series x?

Asked 2 years ago by Anonymous.

• A:Answer Yes, however, you can not play X/S games from it. X/S games can only be played from internal or the expansion card storage. Any old Xbox One/360 titles can be played from it. It is fast on transfer between console and drive with speeds averaging 2 Gbps.

  Answered 2 years ago by RoninGhostVerified Purchase

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Q: QuestionDoes WD and Seagate Game Drive SSD internal install into Xbox series X

Asked 4 months ago by SolidStateDrive.

• A:Answer Hi , As of February 2025, Western Digital has separated into two independent companies and the support process for your Western Digital and Sandisk branded products may have changed. All Hard Drive products remain with Western Digital, and all SSD and Flash products are now supported by Sandisk. We apologize for any confusion or inconvenience. For support of your SSD or Flash product, please contact the SanDisk support team on Social Media handle @sandisk

  Answered 2 months ago by Western Digital Team

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Q: QuestionWill this work for regular computers, or it specifically designed for gaming?

Asked 7 months ago by Jeff831.

• A:Answer Hi, As of February 2025, Western Digital has separated into two independent companies and the support process for your Western Digital and Sandisk branded products may have changed. All Hard Drive products remain with Western Digital, and all SSD and Flash products are now supported by Sandisk. We apologize for any confusion or inconvenience. For support of your SSD or Flash product, please contact the SanDisk support team on Social Media handle @sandisk

  Answered 2 months ago by Western Digital Team

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Q: QuestionIf I download games to this and leave it plugged in can I keep playing games even though my built in storage is full?

Asked 10 months ago by Francisco.

• A:Answer Hi Francisco, As of February 2025, Western Digital has separated into two independent companies and the support process for your Western Digital and Sandisk branded products may have changed. All Hard Drive products remain with Western Digital, and all SSD and Flash products are now supported by Sandisk. We apologize for any confusion or inconvenience. For support of your SSD or Flash product, please contact the SanDisk support team on Social Media handle @sandisk

  Answered 2 months ago by Western Digital Team

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Q: QuestionWhat is this? And will it give me more storage for my Xbox?

Asked 1 year ago by Colby.

• A:Answer Hello Colby​​​​​​​, Please be informed that WD_ Black P40 SSD Kick loading into overdrive with a USB 3.2 Gen2x2 interface and speeds up to 2,000MB/s. System compatibility with Xbox Series X|S (play and store Xbox One games; archive optimized for Xbox Series X|S games) . To Know more about the drive please refer to the mentioned link: https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p40-game-drive-ssd#WDBAWY5000ABK-WESN -Need Help? Please see our "'Contact Us" page for information.

  Answered 1 year ago by Western Digital Team

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Q: QuestionHas anyone gotten this to work on an Xbox One? It’s not letting me transfer any games to it.

Asked 1 year ago by Anonymous.

• A:Answer Hello, Please be informed that WD_ Black P40 SSD Kick loading into overdrive with a USB 3.2 Gen2x2 interface and speeds up to 2,000MB/s. System compatibility with PlayStation 5 (play and store PS4 games; archive PS5 games) Xbox Series X|S (play and store Xbox One games; archive optimized for Xbox Series X|S games) . If you need any assistance then you could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ To Know more about the drive please refer to the mentioned link: https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p40-game-drive-ssd#WDBAWY5000ABK-WESN -Need Help? Please see our "'Contact Us" page for information.

  Answered 1 year ago by Western Digital Team

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Q: QuestionCurious how to run .exc files from this SSD? I purchased to run UE5 from here as my internal HD does not have enough space to accommodate the file size.

Asked 2 years ago by Alden.

• A:Answer Hello, Please be informed that WD_ Black P40 SSD Kick loading into overdrive with a USB 3.2 Gen2x2 interface and speeds up to 2,000MB/s. We request you to please contact your application host device support. However, If you are using it with computer then you can normally just connect the drive access and run the files. - Need Help? Please see our "'Contact Us" page for information.

  Answered 2 years ago by Western Digital Team

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Q: QuestionHow do you get Windows 11 to detect the drive automatically? The drive shows up in device manager and disc management, but not in File Explorer -> This PC -> Devices and Drives.

Asked 2 years ago by C.

• A:Answer You may have to format the drive. When you go into disc management see if you can format it by right clicking

  Answered 2 years ago by ReesestormVerified Purchase

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Q: QuestionCan you use the same drive for both Xbox One and PS4 games or would you need to buy a dedicated drive for each system?

Asked 2 years ago by Jack.

• A:Answer Each system formats the whole drive you would need to get 2 dedicated drives unfortunately

  Answered 2 years ago by ReesestormVerified Purchase

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Q: QuestionDo I have to change the format of this game drive to play PC games? Is there anything I need to do to allow my pc games to be installed on it?

Asked 2 years ago by Raz.

Q: QuestionHow can I get this hard drive to work with my ps4? I have the wd black p40 game drive nvme ssd

Asked 1 year ago by Dread.

• A:Answer Hello Dread, Please be informed that WD_ Black P40 SSD Kick loading into overdrive with a USB 3.2 Gen2x2 interface and speeds up to 2,000MB/s. System compatibility with PlayStation 5 (play and store PS4 games; archive PS5 games) Xbox Series X|S (play and store Xbox One games; archive optimized for Xbox Series X|S games) . If you need any assistance then you could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ To Know more about the drive please refer to the mentioned link: https://www.westerndigital.com/en-in/products/portable-drives/wd-black-p40-game-drive-ssd#WDBAWY5000ABK-WESN -Need Help? Please see our "'Contact Us" page for information.

  Answered 1 year ago by Western Digital Team

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Q: QuestionCan you play games directly from this devise on the X box X series system?

Asked 2 years ago by Anonymous.

• A:Answer yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan this play PS5 games?

Asked 3 years ago by Anonymous.

• A:Answer PS5 games cannot be played from external hard drives. Just PS4. It can store PS5 games and the PS5 can easily transfer it over.

  Answered 2 years ago by smartbuyer

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