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Questions & Answers

Page Showing 1-20 of 21 questions
  • QuestionHow many cameras can this WD Purple drive support?

    • Answer This drive is optimized to support up to 64 cameras.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the purpose of IntelliSeek technology in this drive?

    • Answer IntelliSeek technology calculates optimum seek speeds to keep power consumption low, minimizing ambient noise and vibrations.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the workload rating for this WD Purple drive?

    • Answer WD Purple drives have a workload rating of up to 180TB/year.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this drive have any security features?

    • Answer No, this drive does not have any specific security features listed.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy are WD Purple drives suitable for surveillance systems?

    • Answer WD Purple drives are designed for 24/7 always-on surveillance systems and are engineered to withstand elevated heat fluctuations and equipment vibrations common in NVR environments.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat technology does this drive use to reduce frame loss?

    • Answer This drive uses Western Digital's exclusive AllFrame technology to help reduce frame loss and improve overall video playback.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the storage capacity of this WD Purple drive?

    • Answer This WD Purple drive has a storage capacity of 4TB.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this hdd compatible with night owl? My hdd in mine stop working. He doesn't record anymore says broken or damaged hdd.

    Asked by Man.

    • Answer Yes, its prefered and highly recommended.

      Answered by Specialefx

  • QuestionWill it work with eufy home base 3 ?

    Asked by Alex.

    • Answer Hi Alex, Please be informed that WD Purple drives are designed for mainstream surveillance DVRs and NVRs that operate 24/7. They are a popular choice for DVR and NVR system due to their durability and performance in capturing high - quality video footage. However, we also suggest you to contact the manufacturer support to know more about the compatibility information. For more information about the drive please refer to the link: https://www.westerndigital.com/en-in/products/internal-drives/wd-purple-sata-hdd?sku=WD11PURZ

      Answered by Western Digital Team

  • QuestionIs this work with Lorex N843A8

    Asked by Lorex.

    • Answer Hi, Please be informed that WD Purple drives are designed for mainstream surveillance DVRs and NVRs that operate 24/7. They are a popular choice for DVR and NVR system due to their durability and performance in capturing high - quality video footage. However, we also suggest you to contact the manufacturer support to know more about the compatibility information. For more information about the drive please refer to the link: https://www.westerndigital.com/en-in/products/internal-drives/wd-purple-sata-hdd?sku=WD11PURZ

      Answered by Western Digital Team

  • QuestionWill this hard drive work with swann model 4575

    Asked by TruckerF.

    • Answer Hi Joe, Please be informed that WD Purple drives are designed for mainstream surveillance DVRs and NVRs that operate 24/7. They are a popular choice for DVR and NVR system due to their durability and performance in capturing high - quality video footage. However, we also suggest you to contact the manufacturer support to know more about the compatibility information. For more information about the drive please refer to the link: https://www.westerndigital.com/en-in/products/internal-drives/wd-purple-sata-hdd?sku=WD11PURZ

      Answered by Western Digital Team

  • QuestionWill this be able to replace seagate skyhawk surveillance 3tb?

    Asked by Simone.

    • Answer Hi Simone, Please be informed that WD Purple drives are designed for mainstream surveillance DVRs and NVRs that operate 24/7. They are a popular choice for DVR and NVR system due to their durability and performance in capturing high - quality video footage. However, we also suggest you to contact the manufacturer support to know more about the compatibility information. For more information about the drive please refer to the link: https://www.westerndigital.com/en-in/products/internal-drives/wd-purple-sata-hdd?sku=WD11PURZ

      Answered by Western Digital Team

  • QuestionIS THIS COMPATIBLE WITH SMONET SURVEILLANCE SYSTEMS?

    Asked by Anonymous.

    • Answer Hi, Please be informed that WD Purple drives are designed for mainstream surveillance DVRs and NVRs that operate 24/7. They are a popular choice for DVR and NVR system due to their durability and performance in capturing high - quality video footage. However, we also suggest you to contact the manufacturer support to know more about the compatibility information. For more information about the drive please refer to the link: https://www.westerndigital.com/en-in/products/internal-drives/wd-purple-sata-hdd?sku=WD11PURZ

      Answered by Western Digital Team

  • QuestionIs thus compatible with the Eufy S380 home base? Will it fit?

    Asked by sandbos.

    • Answer You need a 2.5" to fit the Eufy home base. This is a larger, 3.5" drive

      Answered by emiliosic

  • QuestionWill this WD Purple 4TB hard drive work as a replacement Drive for a Seagate ST31000525SV ?

    Asked by Buzz.

    • Answer Hello Buzz, Please be informed that WD Purple drives are designed for mainstream surveillance DVRs and NVRs that operate 24/7. They are a popular choice for DVR and NVR system due to their durability and performance in capturing high - quality video footage. However, we also suggest you to contact the manufacturer support to know more about the compatibility information. For more information about the drive please refer to the link: https://www.westerndigital.com/en-in/products/internal-drives/wd-purple-sata-hdd?sku=WD11PURZ

      Answered by Western Digital Team

  • QuestionWe misplaced the mounting screws for the hard drive dvr. Can you buy replacements otherwise we cannot purchase the hard drive. Thanks you

    Asked by Marly.

    • Answer Hello, We are sorry for the inconvenience caused & to assist you better it would be helpful to have a bit more information. We request you to please get in touch with our customer service team to elaborate on the issue. This way we can ask you some questions to isolate the issue & to provide the best possible resolution. -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWhy is this drive $40 cheaper on Amazon?

    Asked by PriceGouger.

    • Answer Amazon sell an 'OEM' bare drive, no cables or mounting screws

      Answered by Jeff

  • QuestionDoes Costco carry these cheaper

    Asked by LaQuita.

  • Questioncan this be used in the my cloud EX2? What is the difference between this and the red plus?

    Asked by jtduchamp.

    • Answer Thank you for your query. The WD Purple 4TB Surveillance Internal Hard Drive is designed for continuous operation in surveillance systems and is not optimised for use in the My Cloud EX2, which typically requires drives like the WD Red or WD Red Plus, designed for NAS environments.If you have further questions, kindly open a support ticket at https://support-en.wd.com/app/askweb.

      Answered by Western Digital Team