Questions & Answers

Q: QuestionIs this software subscription based?

• A:Answer Yes, this software is a 1-year subscription.

Q: QuestionWhat operating systems are compatible with this software?

• A:Answer This software is compatible with Android, Mac, Windows, and iOS operating systems.

Q: QuestionDoes this software protect against identity theft?

• A:Answer Yes, this software protects you from identity theft by protecting private information like usernames, passwords, account numbers, and more.

Q: QuestionWhy is this antivirus software so fast?

• A:Answer This antivirus software scans quickly and uses almost no storage space because it is cloud-based.

Q: QuestionDoes this software come with a password manager?

• A:Answer Yes, this software includes a password manager that encrypts and saves your passwords so you only have to remember one.

Q: QuestionHow often does Webroot update its software?

• A:Answer Webroot updates its software automatically without time-consuming updates, scanning 95% of the internet three times per day.

Q: QuestionI had Webroot come with my laptop for 3 months and I get emails about renewing it. Can I buy this as a way of renewal or am I forced to spend 49.99 for renewal.

Asked 3 years ago by Maddy.

• A:Answer you can buy this as a renewal, yes.

  Answered 3 years ago by WebrootTeam

  
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Q: QuestionWhat is the difference between this that cost less than other and cover more devices??

Asked 1 year ago by Frogman.

• A:Answer Webroot is easy to use for the novice. I tried Total AV and it was a robust system, but this doesn't help when there are no manuals or people to talk to when you have questions. Best Buy technicians are easy to contact and answer all of your questions.

  Answered 1 year ago by KatieVerified Purchase

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Q: Questionhow do I download this software

Asked 5 years ago by Anonymous.

• A:Answer The best place to download the free version of Webroot is here: https://www.webroot.com/us/en/home/products/wsa-installer-download After installation, you can put your activation code in the "subscription" section on the right side of the software panel. That will activate your subscription!

  Answered 5 years ago by WebrootTeam

  
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Q: QuestionHello: How I can get the license key for my Webroot PC Cleaner software?

Asked 4 months ago by Webroot.

Q: QuestionWould my webroot be activated after I subscribe and purchase

Asked 6 months ago by Net.

• A:Answer Yes, after you download the software. Very easy install and you're good to go.

  Answered 5 months ago by KellyWVerified Purchase

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Q: Questionis this the one we use to get free with our membership

Asked 7 months ago by MThomas.

• A:Answer yes this was at one time loaded on new hardware. now it is a renewable subscription

  Answered 5 months ago by JVCearbudsVerified Purchase

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Q: QuestionDoes this product include VPN protection or is that a separate product?

Asked 7 months ago by Polly.

• A:Answer nope this product does not have VPN protection. I had to get norton for that.

  Answered 5 months ago by JVCearbudsVerified Purchase

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Q: QuestionDoes this include both the optimizer and the system analyzer?

Asked 1 year ago by spacejunkie1.

• A:Answer Yes, the version I have - just basic - includes both of those.

  Answered 5 months ago by KellyWVerified Purchase

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Q: QuestionWill there be a problem changing the keycode next year if I buy this through a different online store?

Asked 1 year ago by LostINspace.

• A:Answer there isn't. If anything, its better to download the latest version when you renew. It is supposed to update on its own. If you purchase IS, instead of AV version, it may not activate. Just have to download that version. just make sure to not activate a different key on existing unexpired webroot. It will not add time, it will change subscriptions to the new one.

  Answered 7 months ago by ZonambVerified Purchase

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Q: QuestionDoes this software support an iPhone and iPad?

Asked 1 year ago by CSMA.

• A:Answer Yes, I have it on my Mac and iPad and going to install it on two iPhones soon.

  Answered 5 months ago by KellyWVerified Purchase

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Q: QuestionHow do I remove automatic renewal that's charged to my credit card every year? And also how do I cancel Webroot?

Asked 1 year ago by gregr.

• A:Answer you have to go to their website and log in/ call them directly/ chatsupport should work too. its cheaper to buy renewal subscription keys than the inflated auto/renewal price.

  Answered 7 months ago by ZonambVerified Purchase

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Q: QuestionI have a Webroot subscription that ends in 76 days. If I purchase another 1 year subscription now and download it, will it add 1 year to my 76 remaining days? Or should I wait 76 days before I download the new 1 year subscription?

Asked 2 years ago by Smoketown926.

• A:Answer I would wait and get closer to the end of the 76 days

  Answered 5 months ago by JVCearbudsVerified Purchase

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Q: QuestionCan I get my current Webroot subscription put on a yearly renewal basis like my Geek Squad support is?

Asked 2 years ago by Dant.

• A:Answer Not at the price you quoted me $49.99. I bought off you web site for $19.95 and web root installed it for me

  Answered 2 years ago by BruceBVerified Purchase

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