A:AnswerI called Geek Squad and they did it for me over the phone. It use to be included in your Geek Squad account and no longer is which I was disappointed in, however, the fee was a nominal fee of $25 for the year and you can have it automatically renewed.
A:AnswerYes if the virus has not already made your computer inoperable. But no antivirus program can address 100% of the viruses that are out there, especially whereas new ones are constantly being created.