Does this Wemo WiFi smart plug-outdoor, connect to a mesh WiFi system. I have some Wemo smart mini plugs thatonly connect to 2 ghz routers. The Mesh system I have doesn’t distinguish between 2 and 5 ghz bands, so the Wemo mini plugs do not connect my wifi null

Question

Hadthissameissue · Accepted Answer

Just purchased an eero and have had the same issue with our existing Wemo minis. In the eero app go to settings > troubleshooting > my device won’t connect > my device is 2.4 GHz only > temporarily pause 5 GHz. Turn off your phones with connection and reconnect. Now try to set up the Wemo plugs using the factory reset option on them. They’ll work perfectly to connect and the 5GHz will restart in 15 minutes and your Wemos will stay connected to the eero at this point. Kind of a pain but it works!

Answered by Hadthissameissue 5 years ago

BelkinStaff · Answer

Hi. The Wemo WiFi Smart Outdoor Plug only connects to the 2.4GHz band just like the Wemo Mini. Get in touch with us at [email protected] instead, so our Escalation Engineers can help you connect the Wemo Mini to your network.

Answered by BelkinStaff 5 years ago

JeffreyS · Answer

Another option is to type in your SSID and password manually under other when the Wemo app asks for the Wifi network.  That works for Eero mesh wifi when temporarily disabling the 5ghz did not for me.

BKnight · Answer

I have the Google WIFI MESH and it works perfectly on 2.4 gHz for this outdoor plug.

BBFan · Answer

Techhive review says it is a 2.4GHz product. So you may have same issue. We have Apple dual ac band, not mesh, and it works fine.

TheGreaser · Answer

I have the WEMO outdoor plug and all my indoor WEMO plugs connected to my Netgear Nighthawk mesh system and it works perfectly.

Mike · Answer

Like all Wemo products I have used, it requires a 2.4ghz connection. I have a separate network that only operates at 2.4 specifically for smart home technology.

AustinChiefy · Answer

I have an Eero mesh system and have had no issues connecting 2.4 and 5 Ghz devices. Perhaps there is a setting that prefers 5 ghz or tries to connect first with 5 ghz? There is on the Eero. Switching that off might help.

Answered by AustinChiefy 5 years ago

Verified Purchase

TechnicallyWell · Answer

I connected the Wemo Outdoor smart outlet to a Linksys Velop mesh system that uses the same SSID for the 2.4 and 5 GHz bands, and I have not noticed any issues with this or any of my other smart devices. It's true some devices only work on the 2.4 GHz band, but it shouldn't matter if the SSID is the same for both bands as the smart plug will only "see" the 2.4 GHz version.

Answered by TechnicallyWell 5 years ago

Top 50 Contributor

Mike · Answer

Seems very strange that you're having issues with connecting to the 2.4 GHz band, the plug should only see the band it can use and connect. I am running a Linksys MX10 Velop mesh router system and have had no problems connecting this or my other Wemo plug (Wemo Insight). It might be a good idea to try WPS to connect to the plugs or reach out directly to Belkin/Wemo for further assistance, they're great help if issues arise! After its set up to your network, it is incredibly easy to use!

Answered by Mike 5 years ago

Top 250 Contributor

JustBeingHonest · Answer

This Wemo plug only works in 2.4GHz 802.11n. If you can set your Mesh to 2.4 or at least set the closest mesh router to 2.4, you should be OK. This should have more power than the minis, so you may have better luck with it.

ammcb · Answer

I have mine on a mesh system but that doesn't mean it will work on yours. It depends on the brand. While I cant see it not working, I can't account for every type of router.

“Does this Wemo WiFi smart plug-outdoor, connect to a mesh WiFi system. I have some Wemo smart mini plugs thatonly connect to 2 ghz routers. The Mesh system I have doesn’t distinguish between 2 and 5 ghz bands, so the Wemo mini plugs do not connect my wifi”

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