Questions & Answers

Q: QuestionDoes this unit have a scoop and fold down front to easily scoop up the ice?

Asked 5 years ago by Dan.

• A:Answer Dan, the front does not fold down but there is an ice scoop.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWould you verify that the ice bin keeps the ice frozen?

Asked 5 years ago by lulu.

This question was asked about the related product: Whirlpool - 15" 29-Lb. Freestanding Icemaker - White

• A:Answer it doesn't, this is a wet ice machine ice will not be frozen together, there is no freezer, just an ice box ice is in

  Answered 3 years ago by jgjr

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Q: QuestionWhere is the sensor that stops the ice from overfilling the Bin

Asked 5 years ago by Bitz.

• A:Answer The front right side.

  Answered 3 years ago by EDKM

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Q: QuestionIs this ice maker frost free or will it need to be defrosted periodically?

Asked 5 years ago by Roxie.

• A:Answer Roxie, this Icemaker will automatically defrost. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat noise level of this unit

Asked 5 years ago by Berny.

• A:Answer It’s loud when it is making ice

  Answered 4 years ago by Td30a

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Q: QuestionIs the ice bin removable?

Asked 5 years ago by Phil.

This question was asked about the related product: Whirlpool - 15" 29-Lb. Freestanding Icemaker - White

• A:Answer Phil, yes, the ice bin is removable! Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questionmay I get diagram for plumber. I need to know exactly where the drain line is and how high above the floor, right? left? center? front? back? Thank you for your assistance.. Hurry please. Why would this not be on the product site? If I missed it show me

Asked 5 years ago by Brooks.

This question was asked about the related product: Whirlpool - 15" 29-Lb. Freestanding Icemaker - White

• A:Answer Brooks, for further information, we recommend referring to the Installation Guide, provided below. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances! http://bit.ly/2GCWW8G

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWill the unit operate without the water filter installed?

Asked 5 years ago by bocilla.

• A:Answer bocilla, yes this will work without a filter.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWill you install and take away the old ice maker?

Asked 6 years ago by Leslie.

• A:Answer Hello Leslie! We would recommend contacting your local Best Buy for Removal inquiries. They would be able to provide you with the best information available. Thank you for your inquiry on our Whirlpool appliances.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionCan you install a drain pump on this model ?

Asked 6 years ago by Mac.

• A:Answer Mac, the Icemaker: Drain Pump No, Gravity Drain. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionHow long is the factory warranty and what does it cover?

Asked 6 years ago by Justchillin.

• A:Answer Hello, We would suggest contacting the manufacturer for warranty options.

  Answered 6 years ago by Product Expert

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Q: QuestionHow involved is the set up? Can I hook up water line, plug in cord to electrical outlet and go or is a plumber required?

Asked 6 years ago by Justchillin.

• A:Answer This unit installs easily. You will also need a drain line connection. If you are handy, you can do this yourself. One note, you need to buy the water filter separately. It is not included with the machine.

  Answered 6 years ago by BrokirVerified Purchase

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Q: QuestionWill a custom made wood panel fit on the door? I had a GE Monogram ice maker that died and since that model isn't available anymore I am trying to replace it and still have the wood front panel to blend with the cabinets.

Asked 6 years ago by Anonymous.

• A:Answer A custom made wood panel for different model will not fit. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhat does the ice look like? Also, is there a built in water filter ??

Asked 6 years ago by IceIceBaby.

• A:Answer Hello IceIceBaby! The Clear ice cubes, measure 3/4" x 3/4" x 3/8". Yes, there is a built in water filter section. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this Ice make come with a pump or do I need to purchase separate if so what is the part number

Asked 3 years ago by Cher.

• A:Answer So it doesn’t come with a pump???? Does it have necessary connections for gravity drain? How is water drained out?

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this unit require a drain pump?

Asked 3 years ago by Trina.

• A:Answer Depends on your plumbing setup.

  Answered 2 years ago by BestBallerVerified Purchase

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Q: QuestionI NEED THE drain tube to be 10 feet to reach my drainoutlet under my sink. Does this have that or do I NEED to order separately? If I need to order, can you supply the correct model number for the pump so I can be sure I am ordering right part please?

Asked 3 years ago by BETTY.

• A:Answer Hi BETTY, we would recommend visiting the Installation manual, page 5, for more information on both the drain pump as well as the drain tubing requirements. You can find the manual at: https://www.whirlpool.com/content/dam/global/documents/202007/installation-instructions-w11255279-revc.pdf

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhere can you buy the drain pump for this model?

Asked 3 years ago by Foxylady.

• A:Answer Hello Foxylady. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: Questionhow loud is this unit? Can you hear the ice drop?

Asked 4 years ago by Mporter.

• A:Answer Hi Mporter, unfortunately, this Whirlpool - 15" 29-Lb. Freestanding Icemaker does not have a sound rating.

  Answered 4 years ago by WhirlpoolTeam

  
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