“Why does ice form on the bottom of my freezer, a half inch a week ? Whirlpool wrb119wfbw must be cleaned out weekly....”
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Hi cooledoff, thank you for you inquiry. We are sorry to hear about the icing issue you are having with your refrigerator. It sounds like you could have a blocked defrost drain. So every time the unit self defrosts, the water has nowhere to go. We recommend calling into our Customer Care Line for further assistance. Agents there can be reached at 1-800-253-1301 Monday thru Friday from 8-8 pm EST and 8-4 pm EST on Saturdays. We hope this helps!
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