Questions & Answers

Q: Questionwhat is the manufactures warranty length of time.

Asked 5 years ago by jump.

• A:Answer One year limited warranty.

  Answered 5 years ago by Beady

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Q: QuestionDoes it come with all mounting brackets needed.

Asked 6 years ago by Anonymous.

• A:Answer Yes it does.

  Answered 6 years ago by JacksonVerified Purchase

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Q: QuestionThe width between our upper cabinets is 36". I know this microwave is only 30" wide so is there a filler panel available for this model?

Asked 6 years ago by Keithi.

• A:Answer Keithi, the side panel kit that we offer for this Whirlpool® Microwave is part number 8171339.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhat color does the clock light up in? White? Blue? Red? Green?

Asked 6 years ago by Anne.

• A:Answer The digital display is blue.

  Answered 6 years ago by PatriceVerified Purchase

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Q: QuestionDoes the 16" depth dimension of this microwave include the handle?

Asked 6 years ago by Mike.

• A:Answer Mike, yes it does include the handle.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionMy display went out on my microwave. It came back on when I unplugged it and plugged it back in. Is this something I should be concerned with?

Asked 6 years ago by Opus615.

• A:Answer Hello, we would recommend you contacting Whirlpool's call center for troubleshooting at 800-253-1301. The hours of operation are Monday-Friday 8am-8pm and Saturday 8am-4pm Eastern Standard Time. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs the Whirlpool 2.1. U ft over the stove range mounted to cabinets or the wall ?

Asked 6 years ago by Joselouis.

• A:Answer Joselouis, it is mounted to both.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHow many output watts is this unit? IE: 800, 1000, 1200

Asked 6 years ago by Dan.

• A:Answer Hello Dan! This is a 1000 Watt microwave. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHi what size is the vent pipe coming out of the top of this microwave?

Asked 6 years ago by Tylerschu54.

• A:Answer Hello Tylerschu54! Please see the Installation Instructions provided for more information. https://s3.amazonaws.com/sm-backend-production-attachments/Installation%20Instructions%20-%20W11087690%20-%20Rev%20A.pdf . Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionCan u mount this over a gas range?

Asked 6 years ago by Slim.

• A:Answer Yes, you can mount this over a gas range.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionCan the sound be turned off?

Asked 6 years ago by Sound.

• A:Answer Hello Sound! Yes, per the Use and Care Guide, sounds can be turned off. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionAre the side of the microwave stainless steel, or just the face? (Our install would have the sides exposed).

Asked 6 years ago by Doug.

• A:Answer the sides are black

  Answered 6 years ago by Care

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Q: QuestionI own this microwave and the door fogs up after being on for 15 minutes. Is this normal? Tech replaced the door and said they can do no more if this door fogs up. Which it did

Asked 6 years ago by Kathy.

• A:Answer We regret to hear of the concerns with your Microwave and would like to look further into this for you. Please feel free to reach out to us directly 1-800-253-1301.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhen setting options for the WHM5352HZ under "Fan Timer", what is the difference between setting the timer to "On" versus "Off"? Under what conditions would one option be preferred over the other?

Asked 6 years ago by dm554.

• A:Answer Hello Dm554! Vent Timer: Set vent fan to run for exactly 30 minutes or to run for only 30 minutes more (off after 30 minutes). The vent fan may be turned off at any time using the Vent Fan control. Touch OPTIONS/ CLOCK to reach the Fan Timer submenu and select the setting. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this microwave have a plug ir does it have to be hard wired?

Asked 6 years ago by Debsy.

• A:Answer It comes with a standard outlet plug connected to the unit,

  Answered 6 years ago by ChrisHVerified Purchase

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Q: Questionwhere is the thermal fuse located

Asked 6 years ago by Crank12.

• A:Answer Hi Crank12, we do not suggest anyone other than a Local Certified Technician replace fuses in the Microwaves. We would be more than happy to look into any concerns you have and provide service options for you, please reach out to us: 1-866-698-2538 Hour of Operation: Monday-Friday: 8:00 AM to 8:00 PM EST Saturday: 8:00 AM to 4:30 PM EST Please locate the appliance's model and serial number before calling.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHow much is the steam accessory What does the installation of the steam assessors entail

Asked 6 years ago by Cera.

This question was asked about the related product: Whirlpool - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer Hello Cera! The Steam Accessory is 8205262RB. https://www.repairclinic.com/PartDetail/Container/8205262RB/1480427

  Answered 6 years ago by WhirlpoolTeam

  
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Q: Questioncan this microwave been seen at the Kohler store. All stainless steel doesn't have the same finish. I want to see it before i [purchase.

Asked 6 years ago by goldengirl17.

• A:Answer Hello Goldengirl17! We would recommend contacting your local Best Buy for more information on availability to view this model. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this unit have an Auto Vent Fan?

Asked 6 years ago by JohnEB.

• A:Answer Hi JohnEB, To keep the WMH53521HZ from overheating, the auto vent fan will automatically turn on at high speed if the temperature from the range or cooktop below the microwave oven gets too hot. When this occurs, the vent fan cannot be turned off. “AUTO FAN ON for heat circulation” appears in the display.

  Answered 2 years ago by WhirlpoolTeam

  
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