Questions & Answers

Q: QuestionDoes this model have zero clearance hinges? Any idea on minimum side space for doors to open?

Asked 4 years ago by ndpurgat.

• A:Answer Hi,ndpurgat. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side to allow the doors to swing open. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionMy Whirlpool WRS571CIHZ00 refrigerator does not have a reset filter button. Mine has a “Meassured Fill” button where the filter reset should be. How do I reset the “Replace Filter” indicator light?

Asked 4 years ago by Henry.

• A:Answer Hi Henry, we apologize for the confusion. For your model, you can reset the filter status light by pressing and hold Light and Ice Type buttons for 3 seconds. The status light will turn off when the system is reset. You may find that located on page 15 of the Owner's manual, last entry on the right side of page. Here is the link to the document. https://bit.ly/3t5r3wb

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhy would one of the wire racks in the freezer be shorter than the others

Asked 4 years ago by Dave.

• A:Answer Not sure but it is. Must be a clearance issue based on something else.

  Answered 3 years ago by thejudgeVerified Purchase

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Q: QuestionI have a lot of condensation dripping from around the fresh flow and it isn’t getting cold enough even on highest setting. I chipped off a little of the styrofoam on the bottom part before reading not to remove a min ago thinking it’d help

Asked 4 years ago by Catherine.

• A:Answer Hey Catherine, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/3vC1u6V

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionFor the WRS571CIHB01 model, the generic user manual says "To Turn off all control and dispenser sounds, press the OPTIONS button to enter Options mode, and then press OPTIONS again. When I do this, it makes a chime but I can't get it to turn the sound on

Asked 4 years ago by Frosty.

• A:Answer Hi Frosty, According to the use and care guide it states. To turn all sounds back on, press the OPTIONS button to enter Options mode (unless you are already in Options mode), and then press OPTIONS again. If this is still not working and the sounds are not back on we would recommended to contact customer service for more information. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questionwhy are the door handles uneven?

Asked 4 years ago by shoe.

This question was asked about the related product: Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - White

• A:Answer shoe, please visit https://bit.ly/3smhFmQ and refer to page 17 for more information.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionMy ice maker not working after I used all ice

Asked 4 years ago by Zeke.

• A:Answer If you haven't already, try removing the removable ice cube holder and turning the switch inside the ice cube holder slot to on.

  Answered 4 years ago by TravisMGVerified Purchase

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Q: QuestionWill magnets stick to the front of this fridge?

Asked 4 years ago by Filter.

• A:Answer Hi Sonarmom, magnets will adhere to the front of this model in Black however we do not recommend adhering them directly to the surface without something being between them and the surface. Hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questionhow many cubic feet for the fridge, and how many cubic feet for the freezer?

Asked 4 years ago by ser.

• A:Answer The Refrigerator Capacity is 13.6 cubic feet. The freezer Freezer Capacity is 7 cubic feet.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat are the dimensions by inches?

Asked 4 years ago by Kurt.

This question was asked about the related product: Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - White

• A:Answer Kurt, the depth is 29 3/4 inches, the height is 68 7/8 inches, and the width is 36 inches for this Whirlpool® Refrigerator.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWHERE IS WATER FILTER MOUNTED IN THIS UNIT?

Asked 4 years ago by CAPNJOHN.

• A:Answer Hello CAPNJOHN. The Water Filter is located in the top right corner of the Refrigerator compartment.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questionhow wide is this refrigerator ?? i need 30 inch

Asked 4 years ago by Anonymous.

• A:Answer The width for this Whirlpool® Refrigerator is 36 inches.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionJust got this fridge 2 days ago. It is constantly running (loud enough for it to be noticeable and annoying) unless I open the door to get something. Is this normal?!

Asked 4 years ago by Kel.

• A:Answer Hello Kel. You may notice the Refrigerator running more when it is first plugged in to help with cooling. If you need further assistance, please call Whirlpool at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionHow wide is this refrigerator. I need one 36 inches.

Asked 4 years ago by judy.

• A:Answer judy, the width is 36 inches for this Whirlpool® Refrigerator.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat does the minimum width of the cabinet space have to be for this fridge to fit? Ours is very close to 36" if not right at 36"

Asked 4 years ago by Ash.

• A:Answer Ours is also 36”. Just fits, tight but fits.

  Answered 4 years ago by Ajb7gksVerified Purchase

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Q: QuestionWhat is the measurement of this refer . and where do I get measurement on the other models???????

Asked 4 years ago by LC.

This question was asked about the related product: Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - White

• A:Answer Hello LC, the dimensions are located under "Key Specs". Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionI have weak wrists. Are the doors easy to open? Is there a model in Las Vegas, Nevada that I can try out? Model:WRS571CIHWSKU:6155541. Is the filter easy to change and inside the refrigerator?

Asked 4 years ago by Arlene123.

This question was asked about the related product: Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - White

• A:Answer yes, the doors are easy to open

  Answered 4 years ago by LinB

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Q: QuestionIs there a drain in the water fill area for the ice/excess water ?

Asked 4 years ago by Mark.

• A:Answer Hi Mark, The dispenser area does not have a built in drain area. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the inside width dimension of the freezer shelves? I'm hoping they are 12" or more.

Asked 4 years ago by CuriousCharly.

• A:Answer Hello CuriousCharly, The freezer shelves are 12" wide. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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