A:AnswerMany people are asking how to clean the bottom of the freezer because the basket & freezer drawer doesn't look like you can remove them to clean the bottom. Why would someone make something you can't remove to clean the bottom of the freezer?!
Also can the two doors of the refrigerator be replaced? And it seems you can't remove the outside water & ice tray from the refrigerator door to clean it real good from the water deposits build up.
The refrigerator is more on the expensive side & these issues need to be address. Thank you.
A:AnswerHey -, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
A:AnswerHello Lulu, per the Use and Care Guide, https://bit.ly/3e636PH, after changing the water filter, reset the status light. Press the OPTIONS button to enter Options mode, then press LOCK to initiate the reset, then press MEASURED FILL to confirm that you want to reset the status light. When the system is reset, the “ORDER” and “REPLACE” icons will disappear from the display screen. We hope this helps.
A:AnswerHello Bob! The Refrigerator model WRX735SDHZ does have door and drawer removal instructions in the Use and Care Guide beginning on page 6. You can read more about this at the following link: https://bit.ly/3nFHNtG As far as the dimensions, the depth excluding doors is 29 inches. We hope this information is helpful!
A:AnswerHi Barb, the first thing we suggest is looking at page 18 in the Use and Care Guide, linked here: https://bit.ly/3CE8t2O and if after performing the adjustments described, you are still having issues, please reach out to us at (866) 698-2538 Mon–Tue: 8 a.m.–8 p.m. EST, Wed–Fri: 9 a.m.–7 p.m. EST
for further assistance. We hope this helps!
A:AnswerThat was the situation with my door and refrigerator. The opening was too narrow so the technicians removed the refrigerator doors which allowed them to get the refrigerator in the kitchen. Once it was in place they reattached the refrigerator doors. Very easy fix for what I thought was a major issue.
A:AnswerHello Panama! We are terribly sorry to hear about your concerns. We would recommend contacting Whirlpool at 800-253-1301. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
A:AnswerHello Best Buy Customer! The Fist thing we suggest is checking to make sure the ice maker is on. You can turn the ice maker ON or OFF from the control panel. Press the OPTIONS button to enter Options mode. The words “Ice Maker” will illuminate. Then press TEMP to toggle between “Ice Maker” and “Ice Maker Off.” When the ice maker is turned off, “Ice Maker Off” will illuminate. If it is on and still not making ice, then you may need service. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
A:AnswerHi Memaw1, this particular model is not available in Counter Depth. The closest thing available is model WRF550CDHZ which you can have a look at here: https://bit.ly/3sflpb9 We hope this helps!
A:AnswerHello Duffy! The water filter needed is EDR4RXD1. Please see page 15 for more information on how to change the water filter. https://bit.ly/3y21ZbX We hope this helps.
