Questions & Answers

Q: QuestionHello, I think I'm going to put this in an opening that's 37" wide and I'm worried that the doors won't be fully open to 90 degrees in that space. One side is against a wall. How would the fridge look without handles...? So I can open it 90 degrees.

Asked 4 years ago by iguy90.

• A:Answer Not sure about the wall side but, the left hand door has to be open along with the right to access the drawers. You just can't open it some and be able to pull out most of the drawers. There are holes for the handles so it would not look very well without them or would you be able to easily open the unit. If the wall is on the right if you are facing the fridge, you may be ok if you shift the fridge to the left in your opening. I would get some cardboard and do a mock-up to see if it will work for you.

  Answered 4 years ago by tampagirlVerified Purchase

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Q: QuestionDoes this refrigerator have an alarm to let you know that the door has been left open?? If so where would I find it to turn it on.

Asked 4 years ago by Daddio.

• A:Answer This unit does not appear to have one. I have no idea how that is even possible in 2021. It is the only complaint I have about this unit.

  Answered 4 years ago by ValpoBuyerVerified Purchase

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Q: QuestionI just got mine yesterday and the vegetable drawers are not fully closing. I took out one drawer and noticed Styrofoam attached to a part in the back of the fridge behind the drawers.. Were they supposed to have taken that out?

Asked 4 years ago by Tina.

• A:Answer Tina, thank you for reaching out to us. You should not take out the Styrofoam. If you need further assistance, please call Whirlpool at 800-253-1301. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhat water filter replacement do I use for this fridge?

Asked 5 years ago by lucky.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black

• A:Answer Hi Luckylu, the water filter model no: is EDR4RXD1.Thank you for your inquiry on our Whirlpool appliances.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionHow many pounds of meet can be stored in the freezer?

Asked 5 years ago by Kathy.

• A:Answer I put 18 lbs of "meat" in one layer of the right hand bottom side of the freezer and it barely touched the storage capacity. This refrigerator and freezer is a monster.

  Answered 5 years ago by Upyours21Verified Purchase

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Q: QuestionI was trying to make the refrigerator to a lower number from 7 to 5 and it got blank I want to know if the refrigerator is still working Also why is this happening Thanks

Asked 5 years ago by Moshe.

• A:Answer Hi Moshe. We are terribly sorry to hear about the concerns that you are having. Please call us at 1-800-253-1301 at your earliest convenience. We are open Monday through Friday from 8:00 am-8:00 pm EST.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIf this unit is installed in a location between a wall to the right and cabinets to the left, will the wide cold cut drawer be able to open? I am concerned that the right door would not open adequately to allow it to open due to the wall on the right.

Asked 5 years ago by DJF.

• A:Answer Hello DJF, To ensure proper ventilation for your refrigerator, allow for 1/2" (1.25 cm) of space on each side and at the top. Allow for 1" (2.54 cm) of space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a fixed wall, leave 2 ¹⁄2" (6.3 cm) minimum on the hinge side (some models require more) to allow for the door to swing open.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questiondo the doors open flush to the sides at 90 degrees? What is the width with the doors open to 90 degrees?

Asked 5 years ago by Scudder.

• A:Answer Width with doors open are 61 - 62”.

  Answered 5 years ago by Happycustomer7Verified Purchase

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Q: QuestionWhat is the total depth of the unit with doors open?

Asked 5 years ago by RJ.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Black

• A:Answer The depth would be 48 1/4 inches.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionJust received this fridge 2 days ago. User manual is not helpful at all but live the fridge. We decided not to hook up the water line. How do I turn off the ice maker? I pulled up the silver bar the freezer by the ice maker?

Asked 5 years ago by Klm1.

• A:Answer To turn the ice maker ON, simply lower the wire shutoff arm. To manually turn the ice maker OFF, lift the wire shutoff arm to the OFF (arm up) position and listen for the click

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Questiondoes the fridge come w/ the first water filter?

Asked 5 years ago by lori8leo.

• A:Answer Yes, it comes with the first water filter.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs the water that makes the ice also filtered? Or is it just the interior water dispenser inside the fridge that gets filtered?

Asked 5 years ago by Jake.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White

• A:Answer Jake, the icemaker will also be filtered.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionHow do I get the light shield off of this model?

Asked 5 years ago by KansasKiwi.

• A:Answer KansasKiwi, please visit https://bit.ly/36jejpX and refer to page 16 for more information.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIs the black stainless fingerprint resistant? One place I went called appliances ‘black fingerprint resistant-best but just calls it black stainless? Are there two different choices and which ones ARE fingerprint resistant. Frig 5789905 Thank you

Asked 6 years ago by DebbieRich.

• A:Answer Hello DebbieRich! Yes, this model is Black Stainless Steel Fingerprint Resistant. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionCan I get this without the ice maker and water dispenser? Is the price lower without those things?

Asked 6 years ago by Myra.

• A:Answer When I was looking at these it was a little cheaper without the ice and water machine. So yes it comes with or without

  Answered 6 years ago by Polarbear

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Q: QuestionDoes this unit have separate cooling zone (like Samsung Twin Cooling) to separate the cooling of the fridge from the freezer?

Asked 6 years ago by hdtvguy.

• A:Answer I am not an expert but you can set two different numbers, one for freezer and one for refrigerator. Also has water inside refrigerator door, a spicket. This is my second one I bought, one at home and one at condo on beach.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionHow do you get this model out of demo mode? The fridge is on but not cooling

Asked 6 years ago by Staylor.

• A:Answer Staylor, please refer to the Use and Care Guide, link provided below, for further information. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances! https://content.webcollage.net/apps/cs/mini-site/bestbuy/module/whirlpool/wcpc/wrf535swhz/tab/docs-8c2e821b/page//access.whirlpool.com/mr/WRF535SWHZ/UseandCare_EN.pdf?asset-title=Use+and+Care&from-pp=&index-in-collection=2&suppress-site-prefs=&collection-size=3&showtabs=§ion-type=document-gallery&enable-reporting=true&wc-target=&action=view-resource&channel-product-id=5789904

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHow do you get the water dispenser to work?

Asked 6 years ago by Tiff.

• A:Answer As shown in the pictures, you press and hold the button on top of the dispenser.

  Answered 6 years ago by Abheesh

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Q: QuestionWHERE EXACTLY IS THE WATER FILTER LOCATED AND WHAT IS REQUIRED TO ACCESS IT?

Asked 6 years ago by GBTRIUMPH.

This question was asked about the related product: Whirlpool - 25.2 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - White

• A:Answer Hello GBTRIUMPH! The water filter is located in the upper right-hand corner of the refrigerator compartment. 1. Turn filter counterclockwise to remove. 2. Remove sealing label from replacement filter and insert the filter end into the filter head. 3. Turn the filter clockwise until it stops. Snap the filter cover closed. 4. Flush the water system. See “Water and Ice Dispenser(s).”

  Answered 6 years ago by WhirlpoolTeam

  
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