Questions & Answers

Q: QuestionDoes the refrigerator have a water filter?

• A:Answer Yes, the refrigerator has water filtration.

Q: QuestionAre there adjustable bins in the door of this refrigerator?

• A:Answer Yes, this refrigerator has adjustable gallon door bins.

Q: QuestionDoes this refrigerator have a door alarm?

• A:Answer Yes, this refrigerator has a door alarm that alerts you when the door is left open.

Q: QuestionDoes this refrigerator have a deli drawer?

• A:Answer Yes, this refrigerator has a deli drawer to store meat and cheese.

Q: QuestionIs this refrigerator ENERGY STAR certified?

• A:Answer Yes, this refrigerator is ENERGY STAR certified.

Q: QuestionAre the refrigerator shelves spill-proof?

• A:Answer Yes, the refrigerator shelves are spill-proof glass shelves.

Q: QuestionCan you explain the difference between this model and the Model: WRF757SDHZ? Besides this newer model has dual ice dispenser are there any other differences?

Asked 6 years ago by Comparison.

• A:Answer Hello Comparison, The only difference on these two models is the dual ice maker. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionMy fridge somehow went into showroom mode and my fridge is now not cooling. What do I need to do?

Asked 4 years ago by Vikki.

• A:Answer Hello Vikki, per the Use and Care Guide, https://bit.ly/3GHxige, This mode is used only when the refrigerator is on display in a retail store. If you unintentionally turn on Showroom mode, the word “Showroom” will light up on the display. Exit Showroom mode by pressing and holding LIGHT and LOCK at the same time for 3 seconds. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Question1. Why would they make a nice French Door Refrigerator 757 that is NOT FROST FREE in the year 2020 ???? who wants that 2. Why is the warranty on 767 5 years and 757 only 1 year ?

Asked 5 years ago by HOOD.

• A:Answer I also bought a Whirlpool French Door, but with ice and water inside. I bought from a different vendor. Luckily, I invested in the extended warranty the big box store offered. After 3 different repair companies made 4 different visits -- adjusting the gasket on the freezer, installing a new one, and finally replacing the freezer door -- the freezer still looks like your mom's little box freezer from the '60s. Frost is everywhere, even on the mechanism that turns on the freezer light, which is frozen and does not turn on the light. The store is honoring their own lemon rule, and paying me what I paid for this Whirlpool beauty. My point is, "they" don't make a refrigerator that is not frost free. There is a problem with the unit that you should not have to put up with! I wrote mine off as a lemon, and will move on.

  Answered 5 years ago by Frosty

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Q: QuestionCan the bin on the door hold 2 one gallon jugs of milk?

Asked 5 years ago by kidsAreThirsty.

• A:Answer Hi kidsAreThirsty, the door bin is able to comfortably hold one gallon of milk and smaller item. We hope this helps!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionHow can I check the current temperatures in the refrigerator and freezer on a Whirlpool Model WRF767SDHZ02 refrigerator? (Not what they are set for, but what they are.)

Asked 5 years ago by Lori.

• A:Answer Hi Lori, unfortunately, this Whirlpool - 26.8 Cu. Ft. French Door Refrigerator does not have a numerical digital readout for temperature control.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionDo y’all do price matching on appliances

Asked 6 months ago by Shene.

Q: QuestionWhat are the troubleshooting steps when the door ice maker is not making ice?

Asked 9 months ago by Wamphyr.

This question was asked about the related product: Whirlpool - 27.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water

Q: Questionhad it advertised yesterday for delivery and install by April 27th. Got it in my cart but every time I go to check out new delivery date. My fridge shut down yesterday. Need this one ASAP. Willing to spend a little more for quick Delivery...

Asked 11 months ago by Anonymous.

Q: Questiondoes this refrig have the option to request the exact amount of water to be dispense (ex need 4oz of water for my glass to be filled )

Asked 2 years ago by Zelda.

• A:Answer No this refrigerator does not dispense a measured amount of water. You manually hold a glass in place and pressing the handle found behind your glass. It will begin to fill. It will stop when you stop pressing behind your glass. Pull your glass out completely and measure 4 ounces by using a measuring glass. Or use the measuring glass to stop it when you have reached 4 ounces.

  Answered 2 years ago by AnitaRVerified Purchase

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Q: QuestionIs this fridge a smart fridge?

Asked 2 years ago by Jake472999.

• A:Answer No, it is not.

  Answered 2 years ago by DebraHVerified Purchase

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Q: QuestionMy refrigerator just got delivered and set up today. There are loud noises sounding like running water and an alarm. Is this normal. Did the rep forget to do something. It’s loud enough to wake up a person. It’s going on and off periodically.

Asked 3 years ago by Anonymous.

• A:Answer The only noises I have heard is water running when filling for ice, and a faint sound that resembles a phone ringing every time I close the door which I read is part of the cooling process.

  Answered 1 year ago by Christie0713

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Q: QuestionDoes the ice dispenser do crushed ice as well as cubes?

Asked 3 years ago by KinderTeacher.

• A:Answer Yes

  Answered 3 years ago by DanielgMVerified Purchase

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Q: Questionon the model WRF767SDHZ, Can i turn off the lower ice maker? and how

Asked 3 years ago by UncleChuck.

• A:Answer Yes. You have to flip the lever up that is in the back of the compartment on the ice maker above the ice

  Answered 3 years ago by DanielgM

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