“The washing machine goes to the fill option, blue light on, but will not allow me to fill and start the wash is there a reset button on this unit. I have unplugged and re plugged already.”
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frustrated, I am sorry that you are having issues with your washer. The water may or may not stay in the washer depending on the cycle chosen, or where it is in the cycle. The washer may start over depending on where it is, as it will start to re-sense there the water level is after opening. If you have other concerns, you can contact us at [email protected] with your model, serial, daytime phone number, your address, and let us know you were contacted on the BestBuy question site.
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