Questions & Answers

Q: QuestionWhat is the estimated annual operating cost of this washing machine?

• A:Answer The estimated annual operating cost of the Whirlpool 3.8 Cu. Ft. High Efficiency Top Load Washer with 2 in 1 Removable Agitator is 34 United States dollars.

Q: QuestionIs this washing machine app-controlled?

• A:Answer The context mentions "App-Controlled: false". Therefore, the answer is: No, this washing machine is not app-controlled.

Q: QuestionWhat is the height of this washing machine with the door open?

• A:Answer The height of the washing machine with the door open is 52 inches. This information can be found in the "Dimensions" section of the product specifications.

Q: QuestionDoes this washing machine have a built-in water faucet?

• A:Answer No, this washing machine does not have a built-in water faucet. However, it does come with a drain hose. If you are only connecting to a cold water faucet, you will need to use a Y-adapter (not provided).

Q: QuestionWhat is the capacity of this washing machine in cubic feet?

• A:Answer The capacity of this Whirlpool washing machine is 3.8 cubic feet. This information can be found in the product specifications section, under the "Capacity (DOE) US" row.

Q: QuestionWhat is the model number of this washing machine?

• A:Answer The model number of the washing machine is WTW4957PW. This information can be found in the "product manufacturer model number" field in the product specifications table.

Q: QuestionWhat is the voltage required to operate this washing machine?

• A:Answer The voltage required to operate this washing machine is 120 volts. This information can be found in the "Electrical Requirements" section of the product specifications.

Q: QuestionWhat is the amperage of this washing machine?

• A:Answer The amperage of the Whirlpool 3.8 Cu. Ft. High Efficiency Top Load Washer with 2 in 1 Removable Agitator is 8 amperes. This information can be found in the product specifications section of the provided context.

Q: QuestionWhat is the maximum spin speed of this washing machine?

• A:Answer The maximum spin speed of the Whirlpool 3.8 Cu. Ft. High Efficiency Top Load Washer with 2 in 1 Removable Agitator is 680 revolutions per minute.

Q: QuestionDo you offer installation and or Haul away?

Asked 1 year ago by Chucko.

• A:Answer Yes they will remove your old one.

  Answered 1 year ago by VickySVerified Purchase

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Q: QuestionHow do you start the washer? If I push the button, all the lights light up with the filling light flashing but it never fills. If I hit it again, all the lights go out except the fill light which stays steady.

Asked 1 year ago by DaveNLR.

• A:Answer Having same issue- we just wait about 30 seconds to a minute to allow the load sensor to read load size, then the start button works.

  Answered 1 year ago by DavidB

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Q: QuestionWhat kind of load should I use the agitator for.

Asked 1 year ago by Joan.

• A:Answer I leave the agitator in except for bulky things like blankets.

  Answered 1 year ago by CathyLVerified Purchase

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Q: QuestionDO THE OPEN BOX DEALS COME WITH WARRANTY. HOW MANY DAYS TO RETURN IF NOT SATISFIED AS TOLD IT IS TOTALLY GUARANTEED TO WORK.. CAN I GET WARRANTY WITH THIS WASHER.

Asked 11 months ago by NICKYWISE.

• A:Answer Hello, there is a standard manufacture's warranty with the washer. There would no cosmetic warranty. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with the return policy. Thank you for your inquiry about our Whirlpool appliances.

  Answered 11 months ago by WhirlpoolTeam

  
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Q: Questiondoes delivery include set-up and take away?

Asked 1 year ago by Duke.

• A:Answer Yes it does

  Answered 1 year ago by SheilaHVerified Purchase

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Q: QuestionWhat is the manufactures water temperature for the HOT AND WARM SETTINGS IN THIS washer? HOT IS NOT HOT AND WARM IS NOT Warm! This machine bought December 2025 - problems from GO! No water probs here! ZERO! Machine Sucks!

Asked 1 month ago by Stay.

• A:Answer Hello! Your washing machine may have hot, warm, cool, cold and tap cold temperature settings that typically range from 65-140˚F to provide the right care for garments of various sizes and fabrics. Always follow the care tag’s water temperature recommendations for the right setting for your fabrics. 1. Hot water Hot water washing cycles typically have a temperature of around 140°F. This temperature is ideal to help keep your towels, jeans and certain white garments clean and ready to wear. Keep in mind that hot water may cause certain fabrics to shrink. 2. Warm water Warm water temperatures generally range from 105°F to 120°F and can be used for a variety of washer cycles, like Normal, Quick Wash and Bulky/Sheets settings. Warm water is ideal for bright-colored clothing with moderate amounts of soil. 3. Cool water Cool water temperatures range roughly above 85°F and are great for loads of colored and dark garments, including activewear. In this setting, your washer may add warm water to help tend to heavily-soiled clothing. 4. Cold water Cold water washing cycles have a temperature of 85°F and are meant for delicate garments and dark colors prone to bleeding or fading. Cold water can also be used to help prevent clothes from shrinking and pilling. 5. Tap cold water Tap cold water refers to the water coming from your home’s water supply line. Depending on your region, water may be hotter or colder than recommended for your washer. If your tap water is too cold, your washer may compensate by adding warm water until a middle ground is reached to provide the best cleaning. This temperature helps prevent dark clothing from fading or bleeding onto other fabrics.

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  Answered 1 month ago by WhirlpoolTeam

  
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Q: QuestionWhere else can you find the serial number on this washer? I purchased one on June 3, 2024 and the serial number isn't on there.

Asked 1 month ago by Worthy.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 month ago by WhirlpoolTeam

  
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Q: QuestionDo you sell its drain hose?

Asked 2 months ago by Anonymous.

• A:Answer It came with its own drain hose - unattached.

  Answered 2 months ago by NapervilleBuyer

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Q: QuestionI purchased this machine and it was installed today. It ran one load of wash, and now won't move past "sensing fill" but it does not fill with water. I am not happy. WHAT IS WRONG?

Asked 3 months ago by Unhappy2day.

• A:Answer Just press Start again. It needs to be pressed twice, for some reason.

  Answered 2 months ago by user938132

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Q: QuestionDoes this washing machine have a delicate cycle

Asked 5 months ago by Igbb.

• A:Answer Yes

  Answered 4 months ago by AnonymousVerified Purchase

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