Questions & Answers

Q: QuestionInstallationDoes the price listed on BestBuy.com include delivery and installation into my home or do I have to pay extra for that?

Asked 13 years ago by Anonymous.

Q: QuestionSince this model does not have the lift up, how can I clean underneath the drip pan

Asked 1 year ago by lucy.

This question was asked about the related product: Whirlpool - 30" Built-In Electric Cooktop - White

• A:Answer The elements on this model Cooktop can be removed in order to clean the bowls. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhat is that silver piece in the middle of the burner for can it be removed and why does the burner goes down after reaching the highest point I don't like it especially when I am frying it throws the flow of frying off it is offer what can I do

Asked 4 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 30" Built-In Electric Cooktop - White

• A:Answer I think it’s some sort of sensor and they are faulty. I bought universal burner elements off Amazon and that fixed my issues of the burners cooling down. The new burners cook beautifully!

  Answered 1 year ago by MicCheck1212

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Q: QuestionI have this cook top for five months. Today, the red indicator light came on with use and stayed on. I can't seem to find what is causing it. Do I need to call customer service?

Asked 5 years ago by JImJ.

This question was asked about the related product: Whirlpool - 30" Built-In Electric Cooktop - White

• A:Answer Hey JImJ, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the size of the installation holes.

Asked 7 years ago by Kiki.

This question was asked about the related product: Whirlpool - 30" Built-In Electric Cooktop - White

• A:Answer Hello Kiki! We are providing a link to the Installation Instructions. This will provide you with the information you are needing. https://content.webcollage.net/apps/cs/mini-site/bestbuy/module/whirlpool/wcpc/wcc31430aw/tab/docs-e0d76c0b/page//access.whirlpool.com/mr/WCC31430AW/InstallationInstruction_EN.pdf?asset-title=Installation+Instruction&from-pp=&index-in-collection=1&suppress-site-prefs=&collection-size=3&showtabs=§ion-type=document-gallery&enable-reporting=true&wc-target=&action=view-resource&channel-product-id=6896566

  Answered 7 years ago by WhirlpoolTeam

  
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