“The day after tomorrow is Christmas. My new wall oven won't work. The control panel makes a horrible grinding noise. The control panel refuses to leave the "tour" section. My entire family is coming for dinner. How will I cook the ham and turkey?”
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Hello Terri! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
Sorry, there was a problem. Please try again later.You most likely will have to exchange the unit for a new one. Our panel didn’t work, so we call whirlpool. The technician came out to confirm that the panel failed. He ordered the part. The part was on backorder for over a month, so we set up an exchange with Best Buy. Good luck.
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