Questions & Answers

Q: Questionwhat is the capacity of the freezer. do you deliver, install and take away free?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Black

• A:Answer The freezer capacity is 9.1 cubic feet. For more information regarding deliver and installation, please contact your local Best Buy store.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionCan you please tell me if Model; # WRS325SDHB (black) has a gloss or flat finish?

Asked 7 years ago by Tinker.

This question was asked about the related product: Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Black

• A:Answer gloss finish

  Answered 7 years ago by memeVerified Purchase

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Q: QuestionCan one of the crisper drawers hold meat and poultry?

Asked 7 years ago by DragonFly.

• A:Answer as lone as they are in zip lock bags every thing should be ok as not to contaminate each other or anything else in the drawer

  Answered 7 years ago by DiandraVerified Purchase

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Q: QuestionWhere is the water filter located?

Asked 7 years ago by Sunshine.

• A:Answer Hello Sunshine! The water filter is located in the base grille in the front of the unit. Thank you for your inquiry on our Whirlpool appliances.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionHow do you stop slow drip from water dispenser?

Asked 8 years ago by doublell.

• A:Answer Hello doublell! Please make sure there is no air left in the water line. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionIs it possible to get this refrigerator WITHOUT the exterior water/ice? Either this fridge or one very similar, ie side by side with interior ice, and white. No water needed unless inside. I need a side by side (hopefully whirlpool), this size. Thanks

Asked 8 years ago by Viv13.

• A:Answer Viv13, this model is only available with the water and ice dispenser in the door. For information on models available with the features you are looking for, we recommend to contact your local Best Buy dealer with your inquiry.

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionHow much weight will the shelves hold?

Asked 8 years ago by S.

Q: QuestionThank you for your last answer. Now one more question. Can magnets stick on the black stainless model? I know they do on the stainless.

Asked 8 years ago by Steve.

• A:Answer Steve, we do not recommend using magnets on this model as it can cause discoloration to the unit.

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the width?

Asked 8 years ago by TerryG.

This question was asked about the related product: Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Black

• A:Answer TerryG, the width of the refrigerator is 35 7/8. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionI just got this refrigerator installed today, but for the life of me cannot figure out how to turn on the ice maker! There is no on/off switch nor is there a metal arm or anything that I can move inside the ice compartment that would appear to turn it on

Asked 4 years ago by jenniferinmichigan.

This question was asked about the related product: Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Black

• A:Answer jenniferinmichigan, please visit https://bit.ly/3xJKtZu and refer to page 4 for more information.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this model come in countertop depth?

Asked 5 years ago by babymarsh.

• A:Answer Hi Babymarsh, this Refrigerator model is not a counter depth. However, you can use the link listed below to look at all of our units that are! We hope this information helps. https://bit.ly/38iaT8t

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionI’m seeing 2 different sizes with same model #. 25 cu ft / 24.5 . One says stainless steel black fingerprint resistant the other black stainless steel ?

Asked 7 years ago by Blaze.

• A:Answer The black stainless steel model measures : Product Height 69.625 inches Product Width 35.875 inches Height To Top Of Door Hinge 69.625 inches

  Answered 7 years ago by CommunityAnswer

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Q: QuestionMy check mark ✅ above my mid temperature just stopped lighting on my fridge and freezer ? Do I need to change the temperature?

Asked 7 years ago by Mel01.

• A:Answer Try resetting the temp, then maybe led lights will turn on. I have both freezer and fridge set on 3 bars

  Answered 6 years ago by LesgolferVerified Purchase

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Q: QuestionDoes this have zero clearance hinges?

Asked 7 years ago by davef556.

• A:Answer Hello davef556! Yes, this model has hidden hinges. Thank you for your inquiry on our Whirlpool appliances.

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionThe inside of the door ie the frame between the fridge and freezer is very warm and has been since plugged in is the normal and does anyone else have this issue?

Asked 4 years ago by DLMJ.

• A:Answer Hello DLMJ! We are sorry for any concern that has been raised from the warmness of your refrigerator. The refrigerator exterior should feel warm in the area where the gaskets meet the frame. These areas are the mullion and cabinet flanges. This heat is generated by a heat loop located within the refrigerator walls near the gasket areas. This heat is necessary to keep moisture and frost from forming on the refrigerator exterior. At times, the refrigerator exterior may feel even warmer than usual in these areas. This could last up to 24 hours. This condition may be caused by one or more of the following: 1. Initial startup of the refrigerator from room temperature 2. Loading fresh food or food that is near room temperature 3. Heavy usage during certain times of the day If the refrigerator exterior continually feels hot in these areas, check the condenser for excessive dirt or debris and clean if necessary. Airflow blocked by lint, pet hair and dirt will cause the condenser and heat loop temperature to increase.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questionhow to block wheels to refrigerator don't move when door open

Asked 5 years ago by Igor.

This question was asked about the related product: Whirlpool - 36-inch Wide Side-by-Side Refrigerator - 25 cu. ft. - Black

• A:Answer Hello Igor! Please view the Use and Care Guide for information on how to lock the wheels. https://go.aws/3b2UXIC

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionI got a new refrigerator model WRS325SDHV and the ice maker is not turning on? What should i do? (the water is flowing ok from the dispenser, but not making ice)

Asked 7 years ago by Alexandre.

• A:Answer Alexandre, we are sorry to hear that your Whirlpool® Refrigerator is not producing ice. Please note that it can take 24 hours for some ice to be produced and it can take 72 hours for a full batch. If it has been past the 72 hours and you still do not have any ice, please contact us directly at 1-800-253-1301. We are open Monday-Friday from 8:00am-8:00pm and Saturday 8:00am-4:30pm EST.

  Answered 7 years ago by WhirlpoolTeam

  
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