Questions & Answers

Q: QuestionWhat is the Quick Wash Cycle time?

• A:Answer The Quick Wash cycle can clean small, lightly soiled loads in as little as 30 minutes.

Q: QuestionWhat type of wash basket does this washer have?

• A:Answer This washer has a smooth spiral stainless steel wash basket to help protect fabrics.

Q: QuestionWhat is the maximum spin speed?

• A:Answer The maximum spin speed for this washer is 770 revolutions per minute.

Q: QuestionIs there an extra rinse option on this washer?

• A:Answer Yes, you can select the Extra Rinse Option to help ensure dirty loads are thoroughly cleaned.

Q: QuestionDoes this Whirlpool washer have a built-in water faucet?

• A:Answer Yes, this top-load washer has a built-in faucet to prewash clothes and help remove loose soils.

Q: QuestionHow does the impeller in this washer clean clothes?

• A:Answer The impeller's design helps drive clothes from the outer rim to the center for the deepest clean while rubbing fabrics against each other.

Q: QuestionWhat is the capacity of this Whirlpool washer?

• A:Answer This washer has a 4.6 cu. ft. capacity.

Q: QuestionDoes it have an automatic fabric softener dispenser?

Asked 2 weeks ago by Dispenser.

• A:Answer Hello! Model WTW5020SW does not have an automatic fabric softener. Thank you for your inquiry about our Whirlpool appliances.

  Answered 2 weeks ago by WhirlpoolTeam

  
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Q: QuestionWasher needs to drain and spin due to large bedspread

Asked 3 weeks ago by Anonymous.

• A:Answer Hello! On model WTW5020SW you would select Drain & Spin from the washer cycle selections and press start. Thank you for your inquiry about our Whirlpool appliances.

  Answered 3 weeks ago by WhirlpoolTeam

  
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Q: QuestionWhy won't the lid completely close sometimes and then I have to press it closed?

Asked 1 month ago by CoreyF.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 month ago by WhirlpoolTeam

  
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Q: QuestionHow do I reset this washer? I paused it to add a piece of clothing and pressed the start/pause button again but it wouldn't continue the cycle. I searched online but finding different reset steps.The docs that came with this don't have a complete guide.

Asked 1 month ago by CoreyF.

• A:Answer Hello! To reset the washer you would unplug or shut off at the breaker in your home for a complete 5 minutes. Thank you for your inquiry about our Whirlpool appliances.

  Answered 1 month ago by WhirlpoolTeam

  
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Q: QuestionCan the agitator be removed

Asked 3 months ago by Anonymous.

• A:Answer Hello, the agitator cannot be removed on this model. Thank you for your inquiry about our Whirlpool appliances.

  Answered 3 months ago by WhirlpoolTeam

  
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