Questions & Answers

Name: Whirlpool - 4.8 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - White
Brand: Whirlpool
SKU: 6396144
Price: 659.99 USD
Rating: 4.1 (607 reviews)

Whirlpool - 4.8 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - White

Model:: WTW6120HW; |
SKU:: 6396144

User rating, 4.1 out of 5 stars with 607 reviews.

Highly rated by customers for:

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Show only Answered Questions

Page Showing 41-60 of 67 questions

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QuestionWhat is the total height with the lid open?
Asked 5 years ago by Height.
- Answer 57"
  Answered 4 years ago by BigJim
  Answer this question
QuestionI bought one two weeks ago and filled the dispenser I used it about 20 times and it is still full. Can I return the washing machine after almost 2 weeks of purchase? the wifi does not connect either
Asked 5 years ago by Jjsand19.
- Answer I was having the same issue and I was using arm and hammer detergent. I figured out some detergents are just too think so I added a oil water and it works great now
  Answered 5 years ago by Rhsaunders
  Answer this question
QuestionAre all parts for installation included in price.
Asked 5 years ago by Anonymous.
- Answer You will need your own hoses.
  Answered 5 years ago by Meterman
  Answer this question
QuestionJust got washer & dryer. Trying to start washer. I put in clothes det , then filled with water on delicate cold water wrinkle guard. The center said soak 3:00 Nothing happened, Then I hit 1 button on left and water drain Help how can I wash
Asked 5 years ago by Am.
- Answer How do I enable load and go dispenser when I accidentally disabled it
  Answered 4 years ago by Richard
  Answer this question
QuestionWhat is the warranty on this product?
Asked 5 years ago by Al.
- Answer Hi Al,for this model the warranty is for a year from the date of purchase.Thank you for your inquiry on our Whirlpool appliances.
  Answered 5 years ago by WhirlpoolTeam
  Answer this question
Question4.8 cu.ft. Whirlpool washer. Is it Energy Star rated?
Asked 5 years ago by Anonymous.
- Answer No, but it is easy to conserve energy by choosing cold wash options. The water level is optimized for saving water also.
  Answered 3 years ago by justme
  Answer this question
QuestionIs this washer belt driven or direct drive?
Asked 5 years ago by Kevin.
- Answer Hello Kevin! This model is belt driven. We hope this helps.
  Answered 5 years ago by WhirlpoolTeam
  Answer this question
QuestionWhirlpool - 4.8 Cu. Ft. 36-Cycle Top-Load Washer with Load & Go Dispenser - Chrome Shadow How do i change My settings from Spanish to English
Asked 5 years ago by Anonymous.
- Answer Hi, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
  Answered 5 years ago by WhirlpoolTeam
  Answer this question
QuestionI’ve had issue after issue with my washer. This time it’s locked and not turning on at all. The outlet is fine I already checked. What do you suggest aside from calling whirlpool and waiting months for someone to come look at it?
Asked 3 years ago by Trisha.
- Answer Hey Trisha, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
  Answered 3 years ago by WhirlpoolTeam
  Answer this question
QuestionAre u supposed to see detergent coming out of load and go dispenser
Asked 3 years ago by Anonymous.
- Answer No. It dispenses automatically.
  Answered 3 years ago by justme
  Answer this question
QuestionHow do I do a master reset on my chrome shadow washer and dryer
Asked 4 years ago by Anonymous.
- Answer Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
  Answered 4 years ago by WhirlpoolTeam
  Answer this question
QuestionAre the bearings more reliable than in the Cabrio. Had the Cabrio for 3 yrs & the bearings needed to be replaced. Of course not covered by my warranty & so pricey to be replaced I have to now weigh the choice of fixing or flipping fora new washer
Asked 4 years ago by MzMcQ.
- Answer Hello MzMcQ! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
  Answered 4 years ago by WhirlpoolTeam
  Answer this question
QuestionDo clothes come out wrinkled? Is the Delicate cycle really ‘delicate’?
Asked 4 years ago by Cricket.
- Answer Yes like you left it in the washer for a few days. No matter how quick you take out.
  Answered 2 years ago by mmb1982
  Answer this question
QuestionHow many gallons of water is used per standard load? Asking fir my septic tank and peace of mind.
Asked 4 years ago by Christie.
- Answer Hi Christine, this Whirlpool - 4.8 Cu. Ft. 36-Cycle Top-Load Washer with Load & Go Dispenser and Smart Capable uses Adaptive Wash technology with Active Bloom™ wash action senses the size of each load and then adapts water levels and wash actions, based on the type of load being washed, for optimal cleaning.
  Answered 4 years ago by WhirlpoolTeam
  Answer this question
QuestionCan Whirlpool send me step by step on how to wash my clothes. I can't get it to wash my clothes!
Asked 4 years ago by Nitahelp.
- Answer I bought this machine but I don’t know where to put the downy or fabric softener I totally forgot that at the store thank you
  Answered 4 years ago by Mimi
  Answer this question
QuestionHow many minutes does a normal cycle take to wash? Why is there "White residue" on clothing after wash cycle?
Asked 5 years ago by Joan.
- Answer Wash time depends on the cycle you choose. I’ve not had any residue problems
  Answered 4 years ago by Washer
  Answer this question
QuestionHow do you reset a whirlpool washer type @top load Serial number C83371201
Asked 5 years ago by 2627.
- Answer We had similar problem with new dryer. It just seemed to freeze or lock up. Unplugged it and plugged it in again and it has worked fine since.
  Answered 5 years ago by GeorgeB
  Answer this question
QuestionStainless drum? No agitator?
Asked 5 years ago by PJSR.
- Answer PJSR, the Washer drum is stainless steel. The Washer has an impeller. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
  Answered 5 years ago by WhirlpoolTeam
  Answer this question
QuestionIf I don’t want to use the load and go dispenser and disabled it, where is the single dose detergent dispenser? I can’t seem to find it.
Asked 2 years ago by Lauren.
- Answer Lauren, please see the link for more information on the Load and Go feature. bit.ly/3Vc8vrK Thank you for your inquiry on our Whirlpool appliances.
  Answered 2 years ago by WhirlpoolTeam
  Answer this question
QuestionDo you have to add liquid softener with each load
Asked 4 years ago by Ginny.
- Answer If you want to add softener, you must add it each time.
  Answered 3 years ago by justme
  Answer this question

Showing 41-60 of 67 questions

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Questions & Answers

Whirlpool - 4.8 Cu. Ft. High Efficiency Smart Top Load Washer with Load & Go Dispenser - White

Q: QuestionWhat is the total height with the lid open?

Q: QuestionI bought one two weeks ago and filled the dispenser I used it about 20 times and it is still full. Can I return the washing machine after almost 2 weeks of purchase? the wifi does not connect either

Q: QuestionAre all parts for installation included in price.

Q: QuestionJust got washer & dryer. Trying to start washer. I put in clothes det , then filled with water on delicate cold water wrinkle guard. The center said soak 3:00 Nothing happened, Then I hit 1 button on left and water drain Help how can I wash

Q: QuestionWhat is the warranty on this product?

Q: Question4.8 cu.ft. Whirlpool washer. Is it Energy Star rated?

Q: QuestionIs this washer belt driven or direct drive?

Q: QuestionWhirlpool - 4.8 Cu. Ft. 36-Cycle Top-Load Washer with Load & Go Dispenser - Chrome Shadow How do i change My settings from Spanish to English

Q: QuestionI’ve had issue after issue with my washer. This time it’s locked and not turning on at all. The outlet is fine I already checked. What do you suggest aside from calling whirlpool and waiting months for someone to come look at it?

Q: QuestionAre u supposed to see detergent coming out of load and go dispenser

Q: QuestionHow do I do a master reset on my chrome shadow washer and dryer

Q: QuestionAre the bearings more reliable than in the Cabrio. Had the Cabrio for 3 yrs & the bearings needed to be replaced. Of course not covered by my warranty & so pricey to be replaced I have to now weigh the choice of fixing or flipping fora new washer

Q: QuestionDo clothes come out wrinkled? Is the Delicate cycle really ‘delicate’?

Q: QuestionHow many gallons of water is used per standard load? Asking fir my septic tank and peace of mind.

Q: QuestionCan Whirlpool send me step by step on how to wash my clothes. I can't get it to wash my clothes!

Q: QuestionHow many minutes does a normal cycle take to wash? Why is there "White residue" on clothing after wash cycle?

Q: QuestionHow do you reset a whirlpool washer type @top load Serial number C83371201

Q: QuestionStainless drum? No agitator?

Q: QuestionIf I don’t want to use the load and go dispenser and disabled it, where is the single dose detergent dispenser? I can’t seem to find it.

Q: QuestionDo you have to add liquid softener with each load

Best-selling top-loading washers

QuestionWhat is the total height with the lid open?

QuestionI bought one two weeks ago and filled the dispenser I used it about 20 times and it is still full. Can I return the washing machine after almost 2 weeks of purchase? the wifi does not connect either

QuestionAre all parts for installation included in price.

QuestionJust got washer & dryer. Trying to start washer. I put in clothes det , then filled with water on delicate cold water wrinkle guard. The center said soak 3:00 Nothing happened, Then I hit 1 button on left and water drain Help how can I wash

QuestionWhat is the warranty on this product?

Question4.8 cu.ft. Whirlpool washer. Is it Energy Star rated?

QuestionIs this washer belt driven or direct drive?

QuestionWhirlpool - 4.8 Cu. Ft. 36-Cycle Top-Load Washer with Load & Go Dispenser - Chrome Shadow How do i change My settings from Spanish to English

QuestionI’ve had issue after issue with my washer. This time it’s locked and not turning on at all. The outlet is fine I already checked. What do you suggest aside from calling whirlpool and waiting months for someone to come look at it?

QuestionAre u supposed to see detergent coming out of load and go dispenser

QuestionHow do I do a master reset on my chrome shadow washer and dryer

QuestionAre the bearings more reliable than in the Cabrio. Had the Cabrio for 3 yrs & the bearings needed to be replaced. Of course not covered by my warranty & so pricey to be replaced I have to now weigh the choice of fixing or flipping fora new washer

QuestionDo clothes come out wrinkled? Is the Delicate cycle really ‘delicate’?

QuestionHow many gallons of water is used per standard load? Asking fir my septic tank and peace of mind.

QuestionCan Whirlpool send me step by step on how to wash my clothes. I can't get it to wash my clothes!

QuestionHow many minutes does a normal cycle take to wash? Why is there "White residue" on clothing after wash cycle?

QuestionHow do you reset a whirlpool washer type @top load Serial number C83371201

QuestionStainless drum? No agitator?

QuestionIf I don’t want to use the load and go dispenser and disabled it, where is the single dose detergent dispenser? I can’t seem to find it.

QuestionDo you have to add liquid softener with each load